I only stated what my own personal experiences have been, every word I stated was true as to my own transaction on the Airwolf Heads I bought from Bryce.
I have no doubt what you say is true but I think that Bryce probably hit an unforseen shipment rough patch and likely (quite unintentionally) your transaction got caught-up in it. Seems it's happened to all of us at one time or another but most times it gets set-right, that said, I do hope Bryce will get it all squared-up as best as possible with you soon