Moble phone, cellular,phone company, good or bad
#3216114
02/25/24 04:25 PM
02/25/24 04:25 PM
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Joined: Aug 2003
Posts: 43,204 Bend,OR USA
Cab_Burge
OP
I Win
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OP
I Win
Joined: Aug 2003
Posts: 43,204
Bend,OR USA
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I'm thinking of changing phone company and stepping up to a smart phone at the same time. I currently have Verizon for cellular and they are expensive, I don't use the telephone very often, I do use the local broad ban company for T.V., E mail and internet as well as a home phone still so I'm thinking to switch to T mobile for all of those services, what say you that are using T Moblie? How about other companies also All help will be greatly appreciated, thanks in advance Cab
Mr.Cab Racing and winning with Mopars since 1964. (Old F--t, Huh)
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Re: Moble phone, cellular,phone company, good or bad
[Re: Cab_Burge]
#3216140
02/25/24 06:08 PM
02/25/24 06:08 PM
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Joined: Jan 2003
Posts: 8,398 Highland, MI.
Sunroofcuda
master
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master
Joined: Jan 2003
Posts: 8,398
Highland, MI.
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Consumer Cellular - hands-down.
No Man With A Good Car Needs To Be Justified
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Re: Moble phone, cellular,phone company, good or bad
[Re: Cab_Burge]
#3216141
02/25/24 06:17 PM
02/25/24 06:17 PM
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Joined: Jul 2007
Posts: 4,920 Wills Point, Texas
Hugh Jorgan
master
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master
Joined: Jul 2007
Posts: 4,920
Wills Point, Texas
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Consumer cellular customer service is bad. Also, don't try bringing any phone from another company to start service with CC. It will work sometimes but the service is flawless once you purchase one of their phones. Strange how that works, huh? Also you have to go to deal with CC mouth-breathers at your local Target if you don't want to deal with customer service by phone. Next time you are at Target, walk past the CC desk back in the electronics section and look at the line of folks with CC issues. Then, talk to a couple of them about their CC experiences.
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Re: Moble phone, cellular,phone company, good or bad
[Re: Hugh Jorgan]
#3216174
02/25/24 09:04 PM
02/25/24 09:04 PM
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Joined: Jan 2011
Posts: 15,887 Central Florida
larrymopar360
Stud Muffin
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Stud Muffin
Joined: Jan 2011
Posts: 15,887
Central Florida
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I was thinking of switching to CC. I don't think any customer service could be worse than att.
Facts are stubborn things.
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Re: Moble phone, cellular,phone company, good or bad
[Re: Hugh Jorgan]
#3216179
02/25/24 09:11 PM
02/25/24 09:11 PM
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Joined: Nov 2010
Posts: 737 Middle TN.
4x4 Roundup
super stock
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super stock
Joined: Nov 2010
Posts: 737
Middle TN.
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My experience has been that the bar is not set very high in mobile phone service for consumers. My worst experience was with Verizion. I spent about 30 hrs. total getting bounced around tech service representatives and finally lucked up on one that fixed the problem in about 15 minutes. All of this was over a 2 week period. A month or so later, discovered another problem with a feature I had never used previously. After another 2 or 3 hours of my time invested, we moved to T-mobile. We dealt with the manager of the that store and he seemed quite competent. No major tech issues thus far...a few features don't seem exactly right but no big deal. Had to get very assertive with corporate to honor the cost we had been quoted by the store. The clincher was that when Verizion called to see why we bailed I was told there was no record of the problems with my line...
WANTED-- DEAD or ALIVE: '70 Duster--- VS29H0B274908-----UPDATE---ENGINE BLOCK FOUND---Still looking for the B-5 car. '79 Power Wagon W14JE9S137761 or 763
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Re: Moble phone, cellular,phone company, good or bad
[Re: 4x4 Roundup]
#3216182
02/25/24 09:19 PM
02/25/24 09:19 PM
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Joined: Jan 2003
Posts: 43,558 Round Lake Beach, Illinoisy
Rhinodart
Rhinotruck
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Rhinotruck
Joined: Jan 2003
Posts: 43,558
Round Lake Beach, Illinoisy
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I've been on Verizon since I was downsized at Motorola, not paying for cell service from 1988 to 2006 was awesome, then finding out how much it cost floored me! I payed big money for years, then told Verizon I was done and they came WAAAYYYY down on their price, but it is still too expensive, I pay $145/month for two lines unlimited and when I move south later this year I will switch to a carrier that works there. Call up Verizon and tell them you are done and see what they will do for you...
The funny thing about science is that if you change one miniscule parameter you change the entire outcome to the way you want it.
JB Rhinehart, Realist
A-Body's RULE!
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Re: Moble phone, cellular,phone company, good or bad
[Re: Rhinodart]
#3216195
02/25/24 10:19 PM
02/25/24 10:19 PM
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Joined: Jan 2003
Posts: 16,823 Between Houston & Galveston TX
SattyNoCar
Smarter than no class Flappergass by a mile
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Smarter than no class Flappergass by a mile
Joined: Jan 2003
Posts: 16,823
Between Houston & Galveston TX
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I've been a Verizon user for 20 yrs. Never any serious issues, customer service was good until......covid. They restructured their stores and farmed out their call center overseas, so now its a crap shoot whether or not your gonna get good (if any) help. No exaggeration, when my Mother passed a few months ago, I called customer service to make changes to my plan, and heard chickens in the background. CHICKENS! And not faintly either, they sounded like they were right up by the mic with the agent. Before if I had a (simple) question regarding an app or the phone in general (iphone) all I had to do was go to one of their stores and I could get help. Now, they don't even try to help and tell me to go to the Apple store across the street. I'm annoyed by the changes, but not ready to jump ship........yet.
John
The dream is dead, long live the dream.......š„
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Re: Moble phone, cellular,phone company, good or bad
[Re: SattyNoCar]
#3216199
02/25/24 10:37 PM
02/25/24 10:37 PM
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Joined: Aug 2003
Posts: 43,204 Bend,OR USA
Cab_Burge
OP
I Win
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OP
I Win
Joined: Aug 2003
Posts: 43,204
Bend,OR USA
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Last edited by Cab_Burge; 02/25/24 10:41 PM.
Mr.Cab Racing and winning with Mopars since 1964. (Old F--t, Huh)
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Re: Moble phone, cellular,phone company, good or bad
[Re: stumpy]
#3216202
02/25/24 10:43 PM
02/25/24 10:43 PM
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Joined: Jan 2003
Posts: 20,796 A collage of whims
topside
Too Many Posts
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Too Many Posts
Joined: Jan 2003
Posts: 20,796
A collage of whims
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I've had AT&T for a LONG time, no complaints - very good coverage if I travel. Not the cheapest, though. I've been tempted to try Consumer Cellular or T-Mobile, but it just hasn't been a priority, plus I'm paying off my current phone. (Had an LG phone, but last year they decided to quit cell phones, and phone became useless...how nice...
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Re: Moble phone, cellular,phone company, good or bad
[Re: 360view]
#3216297
02/26/24 11:21 AM
02/26/24 11:21 AM
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Joined: Oct 2005
Posts: 4,946 WI
Dcuda69
master
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master
Joined: Oct 2005
Posts: 4,946
WI
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I've been with Verizon for years with no complaints. Last year the wife and I needed new phones. Went to the local store....guy says "wow I can put you in a much better/cheaper plan" We walked out with 2 Samsung S23 phones with unlimited on both AND a 5g internet box for home.....$125/month. Saved us at least $75/month over what we were paying for cell/internet service. Has been rock solid since!
I like Verizon because it works everywhere....we've been all over this great country...cruises, Canada,Mexico etc. It just works.
Last edited by Dcuda69; 02/26/24 11:25 AM.
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Re: Moble phone, cellular,phone company, good or bad
[Re: Dcuda69]
#3216320
02/26/24 12:58 PM
02/26/24 12:58 PM
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Joined: Sep 2003
Posts: 19,421 north of coder
moparx
"Butt Crack Bob"
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"Butt Crack Bob"
Joined: Sep 2003
Posts: 19,421
north of coder
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i just use tracfone. as i only use my phone for phone calls, [ ] that works ok for me. the $100.00 yearly plan works out to $8.34 per month, so it's cheap. i don't travel far from home, so i can't say what the service is away from here, but it works great here. i just have a cheapy flip phone from wally world, and it's still "smarter than me"........
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Re: Moble phone, cellular,phone company, good or bad
[Re: Sunroofcuda]
#3216396
02/26/24 04:48 PM
02/26/24 04:48 PM
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Joined: Sep 2003
Posts: 7,832 east side of Ohio
basketcase
master
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master
Joined: Sep 2003
Posts: 7,832
east side of Ohio
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Consumer Cellular - hands-down. been with them over 10 years, no complaints here. Customer service has been good.
Last edited by basketcase; 02/26/24 04:49 PM.
Dave
1981 Dodge D150 360 auto
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Re: Moble phone, cellular,phone company, good or bad
[Re: Hugh Jorgan]
#3216509
02/27/24 12:40 AM
02/27/24 12:40 AM
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Joined: Jan 2003
Posts: 8,398 Highland, MI.
Sunroofcuda
master
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master
Joined: Jan 2003
Posts: 8,398
Highland, MI.
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Consumer cellular customer service is bad. Also, don't try bringing any phone from another company to start service with CC. It will work sometimes but the service is flawless once you purchase one of their phones. Strange how that works, huh? Also you have to go to deal with CC mouth-breathers at your local Target if you don't want to deal with customer service by phone. Next time you are at Target, walk past the CC desk back in the electronics section and look at the line of folks with CC issues. Then, talk to a couple of them about their CC experiences. Hedge, don't know what you are experiencing with CC, but WAAAAAAAAAAAY different than what I have experienced. When you call customer service, you talk with someone in the USA, not someone in the Phillipines with chickens running around inside their shack (yes - I have heard this before too). I started out at $34.00/mo. for 5GB of data, then needed to go to the 10GB plan - I was using my hotspot for internet when I travel. That bumped me up to $44.00. When I had Verizon, it was costing me $80.00/mo. & kept creeping up every few months. CC has been the same cost for about 6 years now. Also, no BS charges - mystery charges on my bills. Each monthly bill is consistent. AND, I get less dropped calls than with Verizon.
No Man With A Good Car Needs To Be Justified
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Re: Moble phone, cellular,phone company, good or bad
[Re: Tom_440]
#3216593
02/27/24 01:07 PM
02/27/24 01:07 PM
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Joined: May 2019
Posts: 6,267 nowhere
Sniper
master
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master
Joined: May 2019
Posts: 6,267
nowhere
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Work phone is ATT, personal phone is T mobile.
No complaints for either. I get out into the wilds of west Texas a lot, oil patch territory, haven't had a lot of issues with reception but there is a reason I carry two phones using two different carriers. Mostly, it's a hold over from the days when coverage was a lot more spotty. But I still get into areas with no coverage at all. It's like being back in the 80's, lol.
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