Shout out to chewy.com **UPDATE**
#3032408
04/10/22 06:42 PM
04/10/22 06:42 PM
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Joined: Dec 2009
Posts: 20,640 in a cattle trailer down by th...
Guitar Jones
OP
Paddle faster! I hear banjo music!
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OP
Paddle faster! I hear banjo music!
Joined: Dec 2009
Posts: 20,640
in a cattle trailer down by th...
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As many have seen we had to put my beloved Jasmine down Friday as she could no longer walk. So I purchased some additional leg braces for her from chewy.com but didn't receive them until Saturday so it was too late. I contacted chewy about sending them back and related why, they emailed me back and said they credited my card and not to bother sending the braces back but instead to donate them to our local animal shelter. That my friends is a class act! We have always had great service from them and the shipping is fast, but this goes above and beyond. Thank you chewy, you guys are the best.
Last edited by Guitar Jones; 04/14/22 03:53 PM.
"Follow me the wise man said, but he walked behind"
'92 D250 Club Cab CTD, 47RH conversion, pump tweaks, injectors, rear disc and hydroboost conversion. '74 W200 Crew Cab 360, NV4500, D44, D60 and NP205 divorced transfer case. Rear disc and hydroboost coming soon! 2019 1500 Long Horn Crew Cab 4WD, 5.7 Hemi.
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Re: Shout out to chewy.com
[Re: Guitar Jones]
#3032419
04/10/22 07:31 PM
04/10/22 07:31 PM
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Joined: Jan 2011
Posts: 15,855 Central Florida
larrymopar360
Stud Muffin
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Stud Muffin
Joined: Jan 2011
Posts: 15,855
Central Florida
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Wow! What a great act on their part and good to hear there's a company still in existence that knows what customer service and public relations are!
Facts are stubborn things.
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Re: Shout out to chewy.com
[Re: Guitar Jones]
#3032812
04/12/22 08:44 AM
04/12/22 08:44 AM
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Joined: Jan 2003
Posts: 11,076 Berlin, N.J.
abodyjoe
I Live Here
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I Live Here
Joined: Jan 2003
Posts: 11,076
Berlin, N.J.
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not to bother sending the braces back but instead to donate them to our local animal shelter. That my friends is a class act! they do that with most things ordered and not needed or the wrong thing shipped.. awesome company to deal with. we have all out dog and cat food along with kitty litter on auto delivery from them
It's better to keep your mouth shut and give the impression that you're stupid than to open it and remove all doubt. www.MoparMisfits.com
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Re: Shout out to chewy.com
[Re: Ramrod39]
#3033586
04/14/22 03:52 PM
04/14/22 03:52 PM
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Joined: Dec 2009
Posts: 20,640 in a cattle trailer down by th...
Guitar Jones
OP
Paddle faster! I hear banjo music!
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OP
Paddle faster! I hear banjo music!
Joined: Dec 2009
Posts: 20,640
in a cattle trailer down by th...
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Well it gets better. I came home from the grocery store today feeling a little extra depressed and there was a box that said farm fresh flowers on it from chewy.com. A dozen small sun flowers, nicely packed with a vase along with a note of sympathy about losing Jasmine. Who does that? It made my day better. I'll post a pic when they open up. That was an incredibly nice gesture and it is greatly appreciated.
"Follow me the wise man said, but he walked behind"
'92 D250 Club Cab CTD, 47RH conversion, pump tweaks, injectors, rear disc and hydroboost conversion. '74 W200 Crew Cab 360, NV4500, D44, D60 and NP205 divorced transfer case. Rear disc and hydroboost coming soon! 2019 1500 Long Horn Crew Cab 4WD, 5.7 Hemi.
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Re: Shout out to chewy.com
[Re: Guitar Jones]
#3033915
04/15/22 07:18 PM
04/15/22 07:18 PM
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Joined: Dec 2009
Posts: 20,640 in a cattle trailer down by th...
Guitar Jones
OP
Paddle faster! I hear banjo music!
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OP
Paddle faster! I hear banjo music!
Joined: Dec 2009
Posts: 20,640
in a cattle trailer down by th...
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"Follow me the wise man said, but he walked behind"
'92 D250 Club Cab CTD, 47RH conversion, pump tweaks, injectors, rear disc and hydroboost conversion. '74 W200 Crew Cab 360, NV4500, D44, D60 and NP205 divorced transfer case. Rear disc and hydroboost coming soon! 2019 1500 Long Horn Crew Cab 4WD, 5.7 Hemi.
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Re: Shout out to chewy.com
[Re: Fat_Mike]
#3034015
04/16/22 06:09 AM
04/16/22 06:09 AM
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Joined: Jul 2003
Posts: 3,267 Connecticut
1972CudaV21
master
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master
Joined: Jul 2003
Posts: 3,267
Connecticut
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WOW...yeah! I dislike doing business on-line because it's so impersonal. It's really impressive (IMO) for an on-line company to follow up with such a personal gesture. I'm impressed... In today’s world, that is impressive and savvy..
China is the enemy.
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