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PG Classics?
#187125
01/07/09 09:06 PM
01/07/09 09:06 PM
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Joined: Feb 2003
Posts: 607
NY
old340dog
OP
mopar
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OP
mopar
Joined: Feb 2003
Posts: 607
NY
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Has anyone ever dealt with PGClassic.com? they are located in Canada. I was wondering aobut the quality of their parts and chrome before I palced a order.
thanks,
old340dog
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Re: PG Classics?
[Re: NITROUSN]
#187130
01/07/09 10:08 PM
01/07/09 10:08 PM
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Joined: Jan 2003
Posts: 465
Oconomowoc, WI.
Cudahlr
mopar
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mopar
Joined: Jan 2003
Posts: 465
Oconomowoc, WI.
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VERY POOR! customer service and it will take forever and a day to get your parts.
1968 Barracuda 360/727 11.20 @ 121 mph 421 rwhp
1985 Harley Sportster Bobber
2006 Ram 2500 sport - The Cudahlr
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Re: PG Classics?
[Re: nomore65BelvJim]
#187135
01/08/09 06:03 AM
01/08/09 06:03 AM
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Joined: Feb 2003
Posts: 607
NY
old340dog
OP
mopar
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OP
mopar
Joined: Feb 2003
Posts: 607
NY
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Thanks for the input guys. Guess I'll stay stateside. quality of work and shipping are big items on budget. I've got a couple of other places I found also.Dante Moparts can also proivde me with what I need also. I've dealt with him beofore so I think I'll stick with him.
thanks,
old340dog
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Re: PG Classics?
[Re: johnedod]
#187138
01/08/09 11:33 AM
01/08/09 11:33 AM
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Joined: Oct 2003
Posts: 2,537
PORT ALBERNI , BC., CANADA
superwrench
master
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master
Joined: Oct 2003
Posts: 2,537
PORT ALBERNI , BC., CANADA
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Dante's is by far the best of any I've dealt with. But...I also deal with PG...and NEVER had a problem with any parts or customer service. I guess every business has a "bad" moment at one time or the other, but a lot of times it can be chalked up to a simple misunderstanding. On any back-order or supply problems, PG has always been there with the answer and anticipated delivery date. Just my personal view, but I'll stick up for the guys that treat me right! 
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Re: PG Classics?
[Re: old340dog]
#187139
01/08/09 11:35 AM
01/08/09 11:35 AM
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Joined: Nov 2004
Posts: 7,647
Houston Texas
PAINT IT BLACK
Got a CHIP on my shoulder
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Got a CHIP on my shoulder
Joined: Nov 2004
Posts: 7,647
Houston Texas
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Quote:
Thanks for the input guys. Guess I'll stay stateside. quality of work and shipping are big items on budget. I've got a couple of other places I found also.Dante Moparts can also proivde me with what I need also. I've dealt with him beofore so I think I'll stick with him.
thanks,
BE&A has the same stuff. Mike Ross is a good guy. I have had better luck dealing with him over PG - though I have never actually been burned by PG. Their parts are absolutely fantastic. Do not hesitate to deal with BE&A (or PG). They often have parts others don't have.
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Re: PG Classics?
[Re: superwrench]
#187140
01/08/09 11:52 AM
01/08/09 11:52 AM
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Joined: Dec 2003
Posts: 16,844
Phoenix - surface of the sun
nomore65BelvJim
I Live Here
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I Live Here
Joined: Dec 2003
Posts: 16,844
Phoenix - surface of the sun
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Quote:
...a "bad" moment at one time or the other...
how about a long series of bad moments? there have been a lot of complaints here about Peter's "service".
how about selling a product that when asked before buying if it would fit your told yes, only to find out later it does not. how about after a series of emails your told they dont actually sell the product for your application and your S.O.L.?
no "simple misunderstanding", PG either did not know his product or sold me the wrong one intentionaly.
I will stick up for those that treat me right as well, but I will also share my bad experiences with vendors who's service was less than acceptable.
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Re: PG Classics?
[Re: boomer]
#187142
01/08/09 12:21 PM
01/08/09 12:21 PM
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Joined: Apr 2005
Posts: 15,134
Kelowna, B.C. Canada
DPelletier
I Live Here
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I Live Here
Joined: Apr 2005
Posts: 15,134
Kelowna, B.C. Canada
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I've dealt with both recently; - 1st thing: Dante is great, but I don't believe he has all the same stuff as PG and B/E&A - The parts from PG and B/E&A are the same; all comes from the same place. - I've ordered stuff from PG before, but they are difficult to communicate with. Last order they sent me the wrong hub caps despite my description clearly asking for the red stripe dodge caps. - I sent them an order last month for around $1500.00 via fax asking them to call me to confirm pricing and get my credit card info. I had called them first to ask a question about thier new '70 Ramcharger box, but the lady on the phone didn't understand what I was asking. I let a full week go by before sending my order to Mike at B/E&A based on the ringing endorsements by people on this site. Mike was prompt and a great guy to talk to (a riot, actually) and I had all my stuff a week later. A week after THAT, I finally got a fax from PG (which I ignored). I live in Canada and getting stuff from here is much easier with shipping and duty, etc. BUT customer service is paramount and I'll be ordering my parts from Mike in the future based on my experiences to date. Dave
1970 Super Bee 440 Six Pack
1974 'Cuda
2008 Ram 3500 Diesel
2006 Ram 3500 Diesel
2004.5 Ram 2500 Diesel
2003 Ram 3500 Diesel
2006 Durango Limited
[url] http://1970superbee.piczo.com [/url]
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Re: PG Classics?
[Re: DPelletier]
#187143
01/08/09 07:02 PM
01/08/09 07:02 PM
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Joined: Jan 2003
Posts: 21,650
San Jose,CA
migsBIG
YouTube is my go-to news source
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YouTube is my go-to news source
Joined: Jan 2003
Posts: 21,650
San Jose,CA
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I have had good parts from PC and don't have a single complaint. I'm glad they are making odd ball stuff that others completly over look or the don't thing it's worth their time to make. I got their latest catalog a month ago and it was packed with lots of cool stuff, including 1968 dart dash bezels, 1970 Challenger headlight bezels, AMC/AMX parts, 1963-65 b-body bumper guards just to name a few.
BEA with mike does offer the same stuff, just dosen't have pictures of everything to the site yet (he's a busy guy). Still, If I wanted the parts and wanted someone to inspect them before shipping them for quality, mike would be my fisrt choice.
If ya live in Canada, go with PG, in the stattes, then BE&A would be the way to go. Still, I'm happy someone is finally make the small parts for our cars.
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Re: PG Classics?
[Re: DPelletier]
#187144
01/08/09 11:01 PM
01/08/09 11:01 PM
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Joined: Oct 2003
Posts: 2,537
PORT ALBERNI , BC., CANADA
superwrench
master
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master
Joined: Oct 2003
Posts: 2,537
PORT ALBERNI , BC., CANADA
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Quote:
I've dealt with both recently;
- 1st thing: Dante is great, but I don't believe he has all the same stuff as PG and B/E&A
- The parts from PG and B/E&A are the same; all comes from the same place.
- I've ordered stuff from PG before, but they are difficult to communicate with. Last order they sent me the wrong hub caps despite my description clearly asking for the red stripe dodge caps.
- I sent them an order last month for around $1500.00 via fax asking them to call me to confirm pricing and get my credit card info. I had called them first to ask a question about thier new '70 Ramcharger box, but the lady on the phone didn't understand what I was asking. I let a full week go by before sending my order to Mike at B/E&A based on the ringing endorsements by people on this site. Mike was prompt and a great guy to talk to (a riot, actually) and I had all my stuff a week later. A week after THAT, I finally got a fax from PG (which I ignored).
I live in Canada and getting stuff from here is much easier with shipping and duty, etc. BUT customer service is paramount and I'll be ordering my parts from Mike in the future based on my experiences to date.
Dave
Dave.....
I've heard that if you phone and get the Chinese speaking lady that you could have a problem.
That's never happened to me. I have always emailed my inquiries and orders to them and usually always gotten an answer back that day.I guess it's now more of a matter of "consistently" good customer service instead.
Until I get an inkling that I'm getting a push-over, I'll still stay Canada side to save the Customs crap.
Richard
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