The new online catalog is horrible!

Half of the descriptions are incomplete. I kept thinking it would get better over time but it hasn't.

I order 99% of my Mopar specific stuff from them and always get great service so I hate to go elsewhere.

I usually end up just calling them.

I did a lot of on-line browsing there and yes, the new setup absolutely stinks.

I agree its terrible

yeah, they could do better for sure

It takes so much work to build (and maintain) a good website these days that most small business guys just can't keep up.

I redid my site a few years back and it looks good, but it is super difficult to keep maintained and I only have a little over 100 products. Even a little guy like me needs some sort of database driven website in order to keep up and those things are expensive.

Mancini probably carries 1000+ items and the parts are always changing. Prices change, parts come and go, vendors come and go, etc.

I'd love to know how much money Summit spends on their website each year. I bet it is a ton. They probably have at least 10 full time people working on that website.

I had zero complaints with the way it was before.

It would be nice if companies would debug before throwing the new version out there but I know that's time and labor intensive.

I don't like it either.

Yes it was much better before.

Sheldon

Yes, their site sucks.

Unless people tell them they will not change it. Tell them when you order.

I agree it does suck.

I agree...the old site was nice and I order a decent amount of stuff from them. The new site is horrible and frustrating to find stuff on.

Nothing beats an old fashion paper catalog, and when it goes out of date, it is still useful in the out house. Do that with a web site.

Has anyone had any luck getting the Moparts discount from Mancini? Every time I've tried it's the same story, "the discount doesn't apply to anything you've ordered" .

Hey Guys,

We’ve appreciate your comments and feedback regarding navigating through our new website and getting your Moparts discount applied.

First – Our new website
We apologize if it’s hard to navigate. It’s a work in progress and we’re updating product information/applications daily. Our old online store has been up since 1998 and has worked well, but it needed a tune up to work in this century. Our new online store will be able to offer you much more information, product images and instruction sheets.

With over 20,000 part numbers supplied by over 100 vendors, it’s a priority for us to make sure our online store contains the pertinent information you need when making your parts selection. We are working on it and we hope it doesn’t deter you from shopping with us online. We have even updated our order entry system so it will automatically send you an email conformation when your order has been processed. Our old invoicing system didn’t have that function.

Second – Getting you Moparts Discount applied to your order
To clarify the Moparts discount, it’s applied at the end of your order after it’s been process. The discount will show on the invoice that gets emailed to you. To make sure you get the discount, all you have to do is tell us your Moparts “Handle” to our sales rep on the phone. If you’re ordering online, type “Moparts” along with your handle on the comments box and it will also get applied.

Please note the Moparts discount will not be applied to items already on sale, clearance/blow out specials and apparel as these items have already been massively discounted.

If you have any questions or concerns, feel free to call us or email us.


Our phone number is 586-790-4100 and with our extensions and email addresses.

Rob Cunningham – General Manager
robc@manciniracing.com

Wes Sheehy – Sales Manager ext. 115
wess@manciniracing.com

Daren Borza – Sales Associate ext. 117
darenb@manciniracing.com

Sometimes it's better to keep the old up and running until the new site is fully tested and operational.
Just a thought.....

Websites are not easy to maintain, and I don't think they can keep the old one running while the new one gets going. Everything I order from Mancini has had very affordable shipping and arrives to my house quickly. I also noticed using the search feature on their website makes it pretty easy to find what you're looking for.

My company does this all the time, it's called a dev site. That means we set up under a different domain name until it is tested and working. We have a select group of people who have access to do our testing.