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Update! good guys report, Mancini and Superformance #1666958
09/02/14 06:56 PM
09/02/14 06:56 PM
Joined: Mar 2010
Posts: 984
Tennessee
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Hemi ragtop Offline OP
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Tennessee
With all the frustrations of planning to repair my leaking intake over the three day weekend, and receiving a mislabeled product, I have to say that both Mancini and Superformance made it right. I just got off the phone with Greg at Superformance. He is sending the correct gaskets out today Red Label! Hey, we all make mistakes, it is how we REACT to the customer WHEN we make mistakes, (and we all do), that seperates the successful from the also ran. These companies will stand behind you when you are in a bind!

Re: Update! good guys report, Mancini and Superformance [Re: Hemi ragtop] #1666959
09/02/14 07:49 PM
09/02/14 07:49 PM
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United Socialist States of Ame...
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tboomer Offline
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Greg is one of the good guys!


Need your rear end checked out? Contact Grizzly!!
Re: Update! good guys report, Mancini and Superformance [Re: tboomer] #1666960
09/03/14 01:33 AM
09/03/14 01:33 AM
Joined: Dec 2007
Posts: 12,587
Great Neck,LI,new york
hemi-itis Offline
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Great Neck,LI,new york


HEMI-ITIS has no cure.
My condition is fully BLOWN!!
Re: Update! good guys report, Mancini and Superformance [Re: hemi-itis] #1666961
09/03/14 02:29 PM
09/03/14 02:29 PM
Joined: Jan 2008
Posts: 411
Big Island ,VA
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JC Childress Offline
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Big Island ,VA
You cant go wrong with Greg. Hes excellent to work with.


J.C. Childress (434) 665-9541
Re: Update! good guys report, Mancini and Superformance [Re: JC Childress] #1666962
09/03/14 07:39 PM
09/03/14 07:39 PM
Joined: Mar 2010
Posts: 984
Tennessee
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Hemi ragtop Offline OP
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Tennessee
Quote:

You cant go wrong with Greg. Hes excellent to work with.



All I wanted, was what I ordered. I got home tonight and Greg had sent TWO sets of .062 gaskets with a note saying, "in case you need more". Great service. Again, EVERYONE makes mistakes, it is how you react (and how quickly) that seperates the man from the "wana be".

Re: Update! good guys report, Mancini and Superformance [Re: Hemi ragtop] #1666963
09/03/14 07:45 PM
09/03/14 07:45 PM
Joined: Jan 2003
Posts: 6,350
Aurora, Oh.
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max_maniac Offline
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Aurora, Oh.
Quote:

Quote:

You cant go wrong with Greg. Hes excellent to work with.



All I wanted, was what I ordered. I got home tonight and Greg had sent TWO sets of .062 gaskets with a note saying, "in case you need more". Great service. Again, EVERYONE makes mistakes, it is how you react (and how quickly) that seperates the man from the "wana be".





100%


Russ

Re: Update! good guys report, Mancini and Superformance [Re: tboomer] #1666964
09/03/14 11:10 PM
09/03/14 11:10 PM
Joined: Jul 2004
Posts: 19,317
State of confusion
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Thumperdart Offline
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Quote:

Greg is one of the good guys!





Hey Greg if you see this pm me a minimum order amount cos I think Pettis is finally open to your stuff and know they will sell.........Thankxxx.......... Off to so I`ll check later...........

Last edited by Thumperdart; 09/03/14 11:26 PM.

72 Dart 470 n/a BB stroker street car `THUMPER`...Check me out on FB Dominic Thumper for videos and lots of carb pics......760-900-3895.....
Re: Update! good guys report, Mancini and Superformance [Re: Thumperdart] #1666965
09/04/14 10:59 PM
09/04/14 10:59 PM
Joined: Apr 2006
Posts: 3,675
Akron, Ohio U.S.A.
roadhazard Offline
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Akron, Ohio U.S.A.
Thanks guys!

It's regrettable that mistakes can and will happen. In all honesty it don't happen often here but we'll look at improving the system to see if we can alleviate this from happening again.

Mancini as with all of our Distributors are great to work with on our end and they certainly received an apology on my part for something that was beyond their control.

Hope you make your deadline
Greg







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