yeah I know Mike would have helped out. delt with him enough to know what type of guy he is too. I do have the feeling that they were trying to pass off the buck and I amsure had no idea that I had dealings with Mike. Again I was just rubbed wrong by his doing this so again this is my .02 on this subject. I also agree with the talk about it being hard to understand the lady who answers the phone all though have heard she does know alot just hard to understand her.