Damn J, tell me about it! I sure I wish I had done a little research. I bought the trans. from them with the billet input, deep pan, blah blah in 09 or 10. I had my truck back in like 4 days. Been extremely satisfied with beating on this thing the last 180,000 or so miles. So when it broke, I wanted the parts coming and paid by card over the phone and thought it would be about 4-7 days and I would have my rig back. I really didn't think it was that big a deal. Pump, input and converter. $3,500 and back for another 10 years.
Turns out that as of today it's been almost 4 weeks since I ordered parts from ATS. As far as I know, as of this morning, my truck is still on a rack. Pics and info to follow.