BPE, it sounds to me like you've gone above and beyond what is the usual good customer service.
100% !!!
X3!
I don't know many businesses that would what Rod has done.
He went above and beyond. I knew he was solid the first time I talked to him. I have stated that fact many times.
If more businessmen had the ethics and values that Rod has, things would be a lot better all around.
Personally, I would rather have them found the issue, grind on another pair and just send them to me. I even told Rod I'm more than happy to be their "test mule". I have a solid bottom end just sitting here, and a dyno 20 minutes away. I really wanted to "stay in the loop". I STILL feel that way.
I could be wrong, but I have a gut feeling that big egos get in the way. And it ain't mine or Rod's. Couple posts here made me feel like someone was talking down to me.
Like I said, I could be wrong. Won't be the first time.