I'm bashing on him cause of the haters comment. Real customer service there.

There is an issue with the box, at least some of them. Which tells me it's probably a manufacturing issue in regards to the shimming issue. The pitman arm spline issue is a design issues. I did point out he stepped up to the plate regarding the extra parts needed to install the box. Did you bother to read the link posted, the contortions the OP had to go thru with BOTH Borgeson and Bergman?

Bergman's post basically says the problems are haters, not the box. Which demonstrably incorrect. I would say that the feedback from here ought to be an opportunity for Borgeson to refine their product and if Bergman can kick them in the butt to get it done great, but I don't think he can. He'd rather call us haters.