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Re: "Quality is remembered long after price is forgotten!"
[Re: Thumperdart]
#796328
09/08/10 09:59 PM
09/08/10 09:59 PM
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Joined: Feb 2007
Posts: 6,295
U.S.
moparniac
master
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master
Joined: Feb 2007
Posts: 6,295
U.S.
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WOW! lots of Muscle Motors issues lately... Kinda of a sticky topic here! I had a few issues in the past myself but I gave the original place the opportunity to make things right and they always did! I can see how MM would be conserned with that and not given the opportunity to make things right! seems like MM gave them $3700 back about regardless! Im not to sure many shops would do that... I think for situations like this its impossible to find the balance point of who owes who what and there will be no winner regarldess... just sayin!
Mopar Performance
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Re: "Quality is remembered long after price is forgotten!"
[Re: Big_Fish]
#796330
09/08/10 10:15 PM
09/08/10 10:15 PM
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Joined: Nov 2003
Posts: 6,293
Rock Springs
Bob_Coomer
master
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master
Joined: Nov 2003
Posts: 6,293
Rock Springs
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Yea sure no one perfect But to make mistake after mistake, after mistake, and sounds like a cover up. How is it they never bother to check bearing clearances, and assembling techniques that a high school auto class would catch? I can understand a few things that were listed but some are unforgivable from a person whom you trust to spend your hard earned money. I dont blame him for sourcing the engine work elsewhere why would he? maybe he was afraid you would replace most of the engine, keep the parts again, and make him pay again? Who knows? Why would he trust you? You gotta put your self in his shoe's, thing is they had no problem cashing his check, seemed they got what they wanted... " I got mine, to h.e.l.l. with yours"  Not only did they botch the build, sounded like someone kept some parts and screwed up his six pack carbs to boot. Had to plead to get them back even. Aint it funny how they seem to always answer the phone before the check gets cashed than after?
[color:"red"]65 Hemi Belvedere coming soon [/color]
[color:"#00FF00"]557" Indy engine 1.07 60ft 144mph in the 8th 2100 lbs package [/color]
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Re: "Quality is remembered long after price is forgotten!"
[Re: Deepockets]
#796334
09/09/10 11:27 AM
09/09/10 11:27 AM
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Joined: Dec 2005
Posts: 293
Kansas City Metro
mbogina
enthusiast
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enthusiast
Joined: Dec 2005
Posts: 293
Kansas City Metro
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while MM did "man up" and admit mistakes were made, it sure doesn't sound like the situation was ever really resolved to either parties satisfaction. The Mopar community is pretty solid, we don't need fractures like this that don't get resolved. What say Mike/Mark- can you guys get together on this?
Be a Rebel- Break the Laws of Physics!
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Re: "Quality is remembered long after price is forgotten!"
[Re: mbogina]
#796335
09/09/10 02:03 PM
09/09/10 02:03 PM
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Joined: Mar 2007
Posts: 9,336
South-Central (Sebring), FL
Commando1
master
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master
Joined: Mar 2007
Posts: 9,336
South-Central (Sebring), FL
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Quote:
What say Mike/Mark- can you guys get together on this?
They don't need cheerleaders. They've both acted like adults about the situation so far.
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[Re: cptn60]
#796338
09/09/10 03:09 PM
09/09/10 03:09 PM
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Joined: Aug 2006
Posts: 290
Cincinnati, Ohio
d7cook
enthusiast
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enthusiast
Joined: Aug 2006
Posts: 290
Cincinnati, Ohio
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If they screwed it up that bad I sure wouldn't take it back to them! The worse part is admitting they took 20K to build a motor and didn't check the clearances. 
1967 Coronet, 1989 Daytona tube chassis.
Former cars, 66 Charger, 67 R/T, 69 Coronet, 67 Dart GT.
-Banned for life from V8Buick.com-
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Re: "Quality is remembered long after price is forgotten!"
[Re: S/ST 3040]
#796339
09/09/10 03:48 PM
09/09/10 03:48 PM
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Joined: Dec 2004
Posts: 625
Florida-West Coast
Thor500
mopar
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mopar
Joined: Dec 2004
Posts: 625
Florida-West Coast
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Quote:
My thinking goes like this........If you can't pay them to do the
job right, I don't expect they will do it right for FREE!
Thats the truth there! The only reason for the humbleness from Muscle Motors is because it was aired on this site IMO. I'll stick with 440Source and my local engine builder! 
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Re: -
[Re: His and Her 69's]
#796342
09/10/10 08:55 AM
09/10/10 08:55 AM
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Joined: Jun 2003
Posts: 52,972
Romeo MI
MR_P_BODY
Master
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Master
Joined: Jun 2003
Posts: 52,972
Romeo MI
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One thing I dont understand is why dont you get a build sheet with the engine on delivery... its like they are going to fill in the blanks later.... the person building the engine is/should be filling those blanks in as he builds it... and I believe IF the build sheet showed the numbers, that engine wouldnt have made it to the dyno......... JMO Plus I wouldnt be happy about not getting my parts back 
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Re: -
[Re: MR_P_BODY]
#796345
09/10/10 11:18 AM
09/10/10 11:18 AM
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Joined: Jan 2003
Posts: 32,394
Quicktree
I Win
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I Win
Joined: Jan 2003
Posts: 32,394
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Quote:
One thing I dont understand is why dont you get a
build sheet with the engine on delivery... its like
they are going to fill in the blanks later.... the
person building the engine is/should be filling those
blanks in as he builds it... and I believe IF the
build sheet showed the numbers, that engine wouldnt
have made it to the dyno......... JMO
Plus I wouldnt be happy about not getting my parts back
 and a complete inventory list of all customer parts being taken in should be done. and a complete list of parts/numbers and cost should be given to the customer at time of pick up / payoff. 
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Thank You Todd Fisher!!!(Todd440) 
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