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Stellantis denies EcoDiesel warranty........$19,000 #3009114
01/26/22 10:25 AM
01/26/22 10:25 AM
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Benton, IL.
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DaveRS23 Offline OP
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KOS
Re: Stellantis denies EcoDiesel warranty........$19,000 [Re: DaveRS23] #3009117
01/26/22 10:28 AM
01/26/22 10:28 AM
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Puttin' on the foil in Charles...
not_a_charger Offline
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Puttin' on the foil in Charles...
Listen to Jiffy Lube, or listen to the engineers who designed and built the thing? Hmm...


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DBAP
Re: Stellantis denies EcoDiesel warranty........$19,000 [Re: not_a_charger] #3009119
01/26/22 10:32 AM
01/26/22 10:32 AM
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DaveRS23 Offline OP
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That about sums it up. Just think how much money he saved by not using the manufacturer's guidelines. I wonder what an attorney could do with the oil change place that made those recommendations?


KOS
Re: Stellantis denies EcoDiesel warranty........$19,000 [Re: DaveRS23] #3009122
01/26/22 10:37 AM
01/26/22 10:37 AM
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Puttin' on the foil in Charles...
not_a_charger Offline
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Originally Posted by DaveRS23
That about sums it up. Just think how much money he saved by not using the manufacturer's guidelines. I wonder what an attorney could do with the oil change place that made those recommendations?


If there's proof, they might have some recourse. If it was verbal, good luck.

I'm sure there are times when OEM recommendations/requirements are overkill. If you want your warranty to remain intact, follow them during the warranty period. After that, do what you want. Don't follow them during the warranty period, and you get what you get.


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Re: Stellantis denies EcoDiesel warranty........$19,000 [Re: DaveRS23] #3009124
01/26/22 10:40 AM
01/26/22 10:40 AM
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Crook County, ILL
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shock

Re: Stellantis denies EcoDiesel warranty........$19,000 [Re: not_a_charger] #3009127
01/26/22 10:43 AM
01/26/22 10:43 AM
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N.E. OHIO, USA
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Originally Posted by not_a_charger
Listen to Jiffy Lube, or listen to the engineers who designed and built the thing? Hmm...


From what I read he never changed the oil in 91,000 km even after the truck's info center alerted him at 50,000 km. Factory change intervals were at 16,000 km and the owner said someone told him 24,000 km and still no proof stated that it was done, no receipt shown. Did he even proof of one of those intervals was adhered to with a receipt?? I'm sure if so he would have produced it for the dealer and media. Customer neglect and abuse. Sorry.

Re: Stellantis denies EcoDiesel warranty........$19,000 [Re: Mastershake340] #3009130
01/26/22 10:48 AM
01/26/22 10:48 AM
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Tulsa OK
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.I don't even trust the factory intervals these days unless that mileage is covered in a quick time. I usually change my wife's car when it says %50 oil life left, she has a short commute so it takes awhile to get there even.


68 Barracuda Formula S 340
87 "Chrysler" Conquest
Re: Stellantis denies EcoDiesel warranty........$19,000 [Re: Mastershake340] #3009134
01/26/22 10:56 AM
01/26/22 10:56 AM
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North Dakota
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Originally Posted by Mastershake340
shock


"It's pulling a little to the right, and BTW, since I'm here could you change the oil and filter, it's been a while."


"Only the best and brightest"
Re: Stellantis denies EcoDiesel warranty........$19,000 [Re: DaveRS23] #3009214
01/26/22 02:19 PM
01/26/22 02:19 PM
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Benton, IL.
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DaveRS23 Offline OP
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And he says he is going to scrap the truck. What a maroon. But I would probably give him a little better than scrap price for it.

"I don't think I have the money to pay for something like that. Unfortunately that vehicle will have to go to scrap, I can't afford something like that," said Fosuo.


KOS
Re: Stellantis denies EcoDiesel warranty........$19,000 [Re: DaveRS23] #3009228
01/26/22 02:32 PM
01/26/22 02:32 PM
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Connecticut
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The article states that he’s an electrician. Being a tradesman, he should have some common sense and saying there was no owner’s manual sounds like BS.


China is the enemy.
Re: Stellantis denies EcoDiesel warranty........$19,000 [Re: DaveRS23] #3009264
01/26/22 03:19 PM
01/26/22 03:19 PM
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N.E. OHIO, USA
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I was going to post a link to the old vintage Fram oil filter commercial with the "You can pay now, or you can pay him later" but being Fram you know where that would have ended up within one or two replies catfight laugh2 In this case it would have been way better to have used any brand good or bad new oil filter and new oil then to have not done anything at all.


Fram ycpmnoycphl.jpg
Re: Stellantis denies EcoDiesel warranty........$19,000 [Re: DaveRS23] #3009322
01/26/22 05:56 PM
01/26/22 05:56 PM
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East Bay, N. Cal.
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Originally Posted by DaveRS23
And he says he is going to scrap the truck. What a maroon. But I would probably give him a little better than scrap price for it.

"I don't think I have the money to pay for something like that. Unfortunately that vehicle will have to go to scrap, I can't afford something like that," said Fosuo.


Not sure I want a guy who is so willing to cut corners and not follow manufacturer's instructions to be working on my wiring. Actually, am sure.


Trying to enjoy life!
Re: Stellantis denies EcoDiesel warranty........$19,000 [Re: A12] #3009324
01/26/22 06:03 PM
01/26/22 06:03 PM
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in a cattle trailer down by th...
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Maintenance is the customers responsability, plain and simple, it's certainly not the first warranty claim denied due to improper/lack of maintenance. I can attest that they don't come with an owners manual but rather a quick start guide. The owners manual is online and it's over 750 pages. It would be like having a copy of War & Peace in your glove box.
When I have had a vehicle covered by a factory warranty it goes to that vehicles dealership for required maintenance. That way there is a record and they can't say improper oils or filters or whatever were used.


I raise chickens, so I am literally a chicken tender.

The Scamp is sold, now just two old trucks and one new one.
'92 D250 Club Cab CTD, 47RH conversion, pump tweaks, injectors, rear disc and hydroboost conversion.
'74 W200 Crew Cab 360, NP435, D44, D60 and NP205 divorced transfer case. NV4500 coming soon.
2019 1500 Long Horn Crew Cab 4WD, 5.7 Hemi.
Re: Stellantis denies EcoDiesel warranty........$19,000 [Re: Mastershake340] #3009452
01/26/22 11:23 PM
01/26/22 11:23 PM
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San Jose,CA
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Originally Posted by Mastershake340
shock


That looks more like sabotage than bad maintenance.

Re: Stellantis denies EcoDiesel warranty........$19,000 [Re: DaveRS23] #3009487
01/27/22 07:08 AM
01/27/22 07:08 AM
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Holland MI Ottawa
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People are willing to pay $$$$$ for a new vehicle (or rather they're willing to finance lots of $$ for one) then they show their WILLING ignorant cheap side by going 15,000 miles between oil changes- running 10w30 when 0w20 is mandatory- relying on Auto Zones $40 code reader as an OFFICIAL diagnosis etc. I don't feel bad for people like the guy in the article. You could tell a person like him that with his type of usage he should change his oil at 4,000 Miles religiously and he would scoff and reply with something ignorant.


Keep old mopars alive.
Re: Stellantis denies EcoDiesel warranty........$19,000 [Re: DaveRS23] #3009495
01/27/22 07:49 AM
01/27/22 07:49 AM
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So imagine you were given that pickup.

While you could part it out,
if you wanted to re-engine it
what are your options,
besides buying an exact year replacement engine from a dealership or salvage yard?

Seems like the VM diesel was used in some North American Jeeps,
and some European boats?

Like some wrecked BMWs
I suspect that pickup might be shipped to South America or Africa

Who would volunteer to stuff a Slant-6 under the hood,
or ahem,
a Mitsu diesel forklift engine?
smile

Re: Stellantis denies EcoDiesel warranty........$19,000 [Re: 2boltmain] #3009515
01/27/22 09:46 AM
01/27/22 09:46 AM
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Michigan
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Originally Posted by 2boltmain
People are willing to pay $$$$$ for a new vehicle (or rather they're willing to finance lots of $$ for one) then they show their WILLING ignorant cheap side by going 15,000 miles between oil changes- running 10w30 when 0w20 is mandatory- relying on Auto Zones $40 code reader as an OFFICIAL diagnosis etc. I don't feel bad for people like the guy in the article. You could tell a person like him that with his type of usage he should change his oil at 4,000 Miles religiously and he would scoff and reply with something ignorant.


I'm going to go out on a limb here an assume it's because people buy these things on credit and are only looking at the monthly payment. Not just cheap, but a cheap idiot.


1987 Fifth Avenue - 512/518/D60
Re: Stellantis denies EcoDiesel warranty........$19,000 [Re: Guitar Jones] #3009516
01/27/22 10:06 AM
01/27/22 10:06 AM
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North Dakota
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Originally Posted by Guitar Jones
Maintenance is the customers responsability, plain and simple, it's certainly not the first warranty claim denied due to improper/lack of maintenance. I can attest that they don't come with an owners manual but rather a quick start guide. The owners manual is online and it's over 750 pages. It would be like having a copy of War & Peace in your glove box.
When I have had a vehicle covered by a factory warranty it goes to that vehicles dealership for required maintenance. That way there is a record and they can't say improper oils or filters or whatever were used.


It all depends what is in the 'quick start guide'. If it has on the road service info (change tire, check fluids, towing instructions, tire pressures) then maybe it's not so bad. But if you are in the middle of no man's land with no service and need something else from the on-line owner's manual....what do you do now?


"Only the best and brightest"
Re: Stellantis denies EcoDiesel warranty........$19,000 [Re: MarkZ] #3009517
01/27/22 10:09 AM
01/27/22 10:09 AM
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Michigan
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oldjonny Offline
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Problem is that we have created a disposable economy. NOBODY wants to actually take care of something they own. Most people have resigned themselves to just always having a car payment and when the current one dies, they get another one. I see it with my own family. I have tried to get my wife and daughter to actually pay attention to maintenance type items that do require attention. Last week, they came home and told me that there was something wrong with the headlights on her car because they were "dim". Yea......I'm in Michigan and its winter. Nothing that a little glass cleaner could not remedy in about 2 minutes.... Oil? Well, that takes too much time to actually open the hood and check it. I guess part of is that they never had to "make-do" with old junk that DID require adding oil, fixing brakes, etc. We created this level of being dumbed-down.


Never, ever argue with an IDIOT. They will drag you to their level and then beat you with their years of experience
Re: Stellantis denies EcoDiesel warranty........$19,000 [Re: oldjonny] #3009529
01/27/22 10:37 AM
01/27/22 10:37 AM
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Crook County, ILL
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I'm surprised to hear it had no hardcopy owners manual.
I bought a 2021 Ram 2500 and it came with an owners manual.
Vehicles these days have change oil lights and regardless of what a quick lube place tells you I wouldn't ignore the light. And if they did change the oil and put a sticker in the window saying next change due at a certain mileage and it was wrong, perhaps they would have some liability in this.
My truck was built last March and bought in April. It only has 3400 miles so far and I haven't changed the oil yet. I figure I better do it before it's a year old, maybe beginning of March?

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