one of the things the guy was bummed about though, seemed to be he felt the torque was soft in the lower rpm's. i think he was hoping to get to ~575hp and also pick up the torque curve a little too.

Thanks for the clarification, and welcome to the board.

I'm sure "the check is in the mail", and once you have it you'll be able to figure out what your next move is.

Sure would have loved some cranking pressure numbers though

Welcome aboard

Dyno numbers.

I have the heads been on the flow bench.

Nothing I see wrong with heads. (Like to change valve job just to see)

I have not said much about this deal but let's get the facts out

Rods chambers 4 cc larger than other heads almost .5 point of CR

Valve lash was not the same for both heads on the dyno print outs that I have seen.

You opened up the end of the intake (big mistake IMHO)
This changed the taper of intake.

Why 6° timing difference in the Engine's?
Chambers are about the same plug locations the same.

This engine should have been run on pump gas no race fuel mix

I believe loss of compression plus race fuel mix and wrong cam IMO contributed to the increase of timing

I have the same engine combo(almost) in the car now, making 540 HP and gobs of torque. With ported iron heads and a little less cam. Almost IDENTICAL combo.

I thought I would just address a few things to hopefully put all of this into better perspective. First of all, though these heads are very high quality and I know they have the potential to be a real asset to all of us small block Mopar guys, I want to be clear that, in their current state, they did not perform as I expected in this particular application. We have already started looking at possible ways to modify the current program/valve job. It is my goal to offer cylinder heads that exceed expectations and I will do what it takes to achieve that.

With that being said, I do want to touch on a few things that have been said in this and another forum. First of all, I did have multiple conversations with Mike before selling him these heads. He was aware of the issue I had with the dyno while testing and I made it very clear several times that I could not promise that these would make the hp & torque he was after. I did tell him he could flow them, check them out as much as he wanted, show them to his engine builder, etc, and if he did not feel comfortable with using them for any reason, I would take them back and refund his money in full. However, if he bolted them on, they were his. I was trying to be as fair as possible. He decided to purchase a set and then asked me to take a personal check and ship them before it cleared. That is obviously not a wise business decision and not something I normally do but in good faith, I took him at his word and shipped the heads before the check cleared. I do feel somewhat like my character is being questioned because he now has to wait a few days for my check to reach him. I assumed that the "good faith" would work both ways. Brett received the returned heads on Tuesday, May 9th at his work place. He brought them home that night, checked them over for damage, and let me know they were good. I wrote a check and sent it out the next morning, Wednesday, May 10th. I not only covered the cost of the heads, but shipping both ways (and now shipping to send his spring locators back to him as they were left on the heads). I do not know what more I can do to make this right. I believe I have gone above and beyond to do so. Did he ask Hugh's for his money back after their heads did not perform to his standards? No he did not because everyone knows, this is not a common practice in our industry (and he would not have received any money back).

I do want to thank Brett for working with me and everything that he has done to help me reach my goals. I do not want this to be any kind of a bad reflection on him. I take full responsibility for this. These are my heads, and my business. So no excuses, I am moving forward and you can expect that when these are fine tuned, I will have a better overall product and will learn from this. "If you think you know everything, you'll never learn anything".

One last thing is that I'd like to thank everyone that has called, texted, emailed, and given me words of encouragement and support. It is VERY much appreciated! You are the reason I continue to do this.

Rod

BPE, it sounds to me like you've gone above and beyond what is the usual good customer service.

100% !!!