Well... I called both AMD and classic industries...

I called AMD first and the customer service guy was, in a word "Terse".
As i was explaining what was wrong, he shut me off and said
"if you don't like it, contact whoever old sold it to you,return it and get a refund.." (duh!)

Next when I asked him if this was just an "early tooling issue or if the newer production glass was any better"
He said if I was looking for contours that specific to stick with the original...

When I asked "What about this glass being an "official Mopar Licensed product"
"and isn't that suppose to mean that it fits as original?"
He repeated his answer and said stick with your original glass...

Next when I called Classic Industries, their tech support guy said
"We've sold 13 of these in the last calendar year and nobody else has ever complained"

When I informed him that what those 13 people got was irrelevant
He informed me that my order was over 6 months old and their policy
does not refund after 6 months....

When I asked to speak to a manager, he put me on hold.

The "manager" then came back and said he would refund my money for the windshield
but would NOT under any circumstance refund my freight charges ($231.00)..
and I would have to pay freight to return the windshield...
He did give me an RA number.

The cheapest freight I could get from Baltimore MD to Huntington Beach CA this afternoon was $285.00
the windshield cost $360.00 SO it would cost me $516 to get a $360.00 refund...

There you have it...
The quality of an" officially licensed Mopar product" and the
customer service of both the retailer and the manufacturer supporting it...

If my memory serves me right
I would have to go back almost 35 years
to remember that last time I got scr#$%rd this hard,,

Did someone on hear say that AMD is a sponsor of Moparts?
How does that help me? or other members on here?








Last edited by OLD318; 09/26/22 03:32 PM.