Well, I generally have pretty good luck with FedEx & I'm glad to hear your success story.

BUT, recently I shipped 2 boxes to a customer in Florida & he only received one of them. I filed a claim 3x about 6 weeks ago - the claim amount is $106.00. I have my rep involved, but they are always useless. I've heard nothing. FedEx claims they delivered both boxes, but I know only one arrived - they lost the other. I've decided I'm going to just file suit against FedEx in small claims & we will either sort it out in court, or I will win by default if they don't show. They screwed me over about 3 years ago on 4 mufflers I shipped to a shop, & I never took recourse on them. I've had it with their petty BS.