Can you expand on this?
I'm curious if it's the employees, the processes, bad managgement, etc.
I wonder if it will become better with huge injections of cash, or simply December, or 2021.
To me logistics had improved with barcodes and tracking. Occasionally something I ordered ended up across the country and was soon at my doorstep. Now it seems they do not know, it's tracking can't be found.
I regularly check post mark dates on first class because my wife collects stamps. I've noticed only recently lengthy delays. We also still mail a handful of bill payments with a check every month. We have been getting many past due notifications EVEN though we regularly send payments within a couple days of receipt, and well before due date. It's often resulted in us sending payment again, or paying by phone or one time on line (don't trust security as we've been burned thrice by compromised databases) and we end up with a credit against future bills. It's a real pita to keep straight, excel helps.