And then for something unexpected, this restaurant uses 'door dash' for to go orders even if you're picking up.

I had gotten an email asking me if I was satisfied with the service, to which I replied 'NO' but I explained why. Wasn't expecting anything of it.

A full refund plus $5.00 extra hit my account today. I got an email tonight saying it was done because of how long it took to get the order.