He's had/having some persoanl/family health issues. His work is good. The wait has been long. This has been an issue for about 1 1/2-2 years. He's overwhelmed. He should have the courtesy of not accepting new work until he solves his backlog.
I agree, to many small business guys make the same mistake, get good at what they do and then make customers mad by taking on more work than they can get done in the time they tell the customers
I much rather tell a customer it is going to take 3 to 4 months to build his motor and get it done in 6 weeks and call them to come pick it up
