Originally Posted by rvw
So many times all we hear is about how some one or company screwed you over. Well I bought a front and rear torque box sets for my A/FX build over a year ago. Things have changed and we will not be using them. I called USCT to see if I could return them. I talked with John Pasemann (the owner) and he said no problem just send them back. Then I thought I need their wheel tub kit. John said he will just swap then even up. I said just let me know what the shipping cost will be he said got it covered NO CHARGE. How is that for excellent customer service!


That is great news! I wish more manufacturers/distributors would take note.

Based on my experience, car restorations never go on schedule. When it's finally your turn and parts do not fit/wrong shipped part... many suppliers are quick to say it's outside their return timeframe.