Here are the facts. Jody bought these from me no questions asked, all he told me was it was going into an older Chevy truck. I realized I forgot to send instructions with the package. I sent Jody a digital copy before he even received the parts, thanks to FedEx screwing up the delivery and delivering the package to the wrong address.

After Jody received the parts, he asked me what the thread pitch was for the temp sensor and where to mount it. I wasn't in the shop and for some reason 1/8 NPT seemed correct, so that's what I told him "I believe its 1/8 NPT". I was wrong, he later messaged me and let me know it was 3/8 NPT. I told him I'd make a note of it. A trip to the hardware store is always a quick way determine thread pitch if you don't have gauges. I also did tell him he could mount it inline somewhere. Not a big deal, put a tee in, with a 3/8 NPT adapter. He didn't like that answer.

Fast forward a couple days later, he asks me how he's supposed to plumb them. I tell him the simplest way is to use some AN hose and y fittings. A few days later he says he modified his motor mounts and no longer needs the manifolds. He asks for a full refund. I ask him if he test fit them he says "YES". SO, I can no longer sell these as new, because I'm an honest person. So I'm supposed to eat the cost because someone didn't want to use the product? Now I have a set I'm going to lose money on. I'm a one man business, I'm not a huge corporation that can eat the full cost here and there. This is the reason I imposed a hefty restocking fee. I figured it'd deter him to return them and sell them to someone else and lose maybe $50.

Instead he files a complaint with PayPal, says I sent him an item that wasn't as described (a lie). He also files a claim with his bank that there was unauthorized use of his credit card (a lie, and probably fraud). Now my PayPal is locked up with the funds in limbo. I had to spend hours on the phone and filling out forms for PayPal with all the information they request. In the mean time he slanders me all over the internet, flat out says he is stealing my intellectual property and is going to sell it for cheaper on several different FB posts.

Everything is documented with time stamps and screen shots. I will not post those unless I need to.

That should clear everything up.