Not trying to stir the hornets nest or give a bad vibe to a vendor. I had a not so pleasant experience with them.

Called looking for a door seal for my car. person answered all nice and friendly. Told him what I'm looking for and if he had it. He says "Yes, P/N blah blah blah". While on the phone, I put the P/N in, NOT what I needed, wrong number. Told him again what seal I need and where it was. Again, he says same as I stated. I told him it's not the same and that I had the old one in my hand. He replies "Look, I've been doing this for 20 some years, this is the part you need". I said "It's not the same". He hung up on me