Vinny is extremely sensitive to any criticism of his work. When I asked some very simple and friendly questions, I was bashed as just another "know-it-all." Believe me, I was more than nice and respectful in my emails. I even wrote back to him to explain the intentions of my questions - he never apologized nor acknowledged what I said to him. He does nice work, but he believes that he knows everything and anything about Eaton clutch fans. So, his bedside manner isn't that appealing to the average person. If there is another guy that can do your fan clutch, I'd move my business to him.