I had about the same experiance with my king sumo pump back in 07. My pump went out, I sent it in under warranty, they say 2 weeks. I missed a points race so I buy a magna fuel pump to replace it. The whole time BG says 2 more weeks.
I finally receved the pump about 2 months ago, out of the blue I remember they still have it. I call them to remind them, they tell me the don't have it LMAO. I tell them to look under the bench and stuff cause it's still there. He calls me the next day to ship it to me LMAO. So I know they will fix it, but if you want to race you better be looking for one to fill in for it.