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Bad customer service BG fuel systems #656805
03/31/10 10:14 AM
03/31/10 10:14 AM
Joined: Apr 2005
Posts: 936
Deland, Florida
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biff426 Offline OP
super stock
biff426  Offline OP
super stock
B

Joined: Apr 2005
Posts: 936
Deland, Florida
Against my better judgement I sent the bg280 pump back to have it fixed because they won't sell you parts they received it on 3/18 and as of 3/31 they may get to it by the end of the week if anyone is close to there shop you can dig it out of there trash can that's where I told them to put it

Re: Bad customer service BG fuel systems [Re: biff426] #656806
03/31/10 11:05 AM
03/31/10 11:05 AM
Joined: Mar 2006
Posts: 9,910
Eighty Four, PA
B G Racing Offline
master
B G Racing  Offline
master

Joined: Mar 2006
Posts: 9,910
Eighty Four, PA
Quote:

Against my better judgement I sent the bg280 pump back to have it fixed because they won't sell you parts they received it on 3/18 and as of 3/31 they may get to it by the end of the week if anyone is close to there shop you can dig it out of there trash can that's where I told them to put it [/quote

Wow!! I sent two 400s back and they responed quickly,keeping in touch with me up till the return date.Cost was minimal and turnaroud was within days.

Re: Bad customer service BG fuel systems [Re: biff426] #656807
03/31/10 11:12 AM
03/31/10 11:12 AM
Joined: Jan 2003
Posts: 5,762
Hot Rod Ridge
FastmOp Offline
master
FastmOp  Offline
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Joined: Jan 2003
Posts: 5,762
Hot Rod Ridge
I had about the same experiance with my king sumo pump back in 07. My pump went out, I sent it in under warranty, they say 2 weeks. I missed a points race so I buy a magna fuel pump to replace it. The whole time BG says 2 more weeks.
I finally receved the pump about 2 months ago, out of the blue I remember they still have it. I call them to remind them, they tell me the don't have it LMAO. I tell them to look under the bench and stuff cause it's still there. He calls me the next day to ship it to me LMAO. So I know they will fix it, but if you want to race you better be looking for one to fill in for it.







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