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Re: Not Bashing Indy, But.... [Re: cudabunch] #363197
07/03/09 04:23 PM
07/03/09 04:23 PM
Joined: Apr 2007
Posts: 3,746
Riverside, California
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Lil Demon Offline OP
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Lil Demon  Offline OP
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Riverside, California
I think some of you guys are missing the point here - it's fine if you wish to offer a minimum, but if that is your practice - TWO things are required for it to be considered anything other than BS:

1) Do NOT offer individual items for sale that are priced less than $40 - for instance - intake gskets - $18 per set. Even if I bought two sets - I don't meet the minimum. That's crap. Oh and BTW - they have sold me 1 set in the past and never said a word about a $40 minimum.

2) If someone does wish to place an order for less than $40 and you do not wish to fulfill it, direct them to contact one of your dealers - rather than telling me to figure out more stuff to order and call back.

How hard is that?

Re: Not Bashing Indy, But.... [Re: Lil Demon] #363198
07/03/09 04:42 PM
07/03/09 04:42 PM
Joined: Jun 2004
Posts: 1,217
Wellington, FL
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cudabunch Offline
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cudabunch  Offline
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Wellington, FL
Not trying to but Anyone that has bought direct has learned the same lesson you have now learned.Just buy from a dealer from now on or keep alot of gaskets in reserve.Your right but this is the way it is and so move on.

Re: Not Bashing Indy, But.... [Re: cudabunch] #363199
07/03/09 04:50 PM
07/03/09 04:50 PM
Joined: Jan 2007
Posts: 3,695
nc
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emarine01 Offline
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nc
Man hasent anyone ordered parts , get shiped the wrong junk , paid the shipping then get nailed with a 10% restocking fee only to get the wrong junk again try buying diesel parts from over seas, they suck, but they are nice on the phone

Re: Not Bashing Indy, But.... [Re: Lil Demon] #363200
07/03/09 05:32 PM
07/03/09 05:32 PM
Joined: Dec 2008
Posts: 603
Central Oregon
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Rodney Offline
mopar
Rodney  Offline
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Central Oregon
The Indy guys shouldn't sell to the public but they do give the customer that option which most manufactures don't do.
I am a V-Twin dealer {Harley parts}, V-Twin will not sell to the public, period.
The minimum order I have to make with V-twin is $50.00.
Its not that big of a deal IMO to come up with a few extra parts to make the minimum order, a set of headers and intake gaskets a back up set of oil line hoses. {can't imagine replacing only one?}
We are the minority that have had good luck with the Indy guys.
Purchase from a dealer they may even give you a discount the supplier will not do that.
Have a great 4th and win lots of races this weekend if your racing.

Re: Not Bashing Indy, But.... [Re: Rodney] #363201
07/03/09 05:48 PM
07/03/09 05:48 PM
Joined: Dec 2006
Posts: 4,647
aotearoa
rebel Offline
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aotearoa
i had to set the Visa credit card people onto ICH when they repeatedly kept sending me the wrong part, not once, not twice, not even three times but FIVE times the wrong part was sent & everytime they charged my card. the cost of freight was more than the part was worth so they just said "keep the part, we'll send you the right one", the charges were reversed about 2 weeks after i had Visa involved. i don't deal with them now, Jeffs the man @ MCH, everything is right first time.

Re: Not Bashing Indy, But.... [Re: rebel] #363202
07/03/09 06:37 PM
07/03/09 06:37 PM
Joined: Jul 2004
Posts: 3,805
Arlington, Texas
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bobby66 Offline
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Arlington, Texas
I've been to a few places that had a 2 drink minimum, didn't get too worked up about it.

Re: Not Bashing Indy, But.... [Re: hemidup] #363203
07/03/09 08:05 PM
07/03/09 08:05 PM
Joined: Feb 2007
Posts: 6,295
U.S.
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moparniac Offline
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U.S.
Quote:

Quote:

im still sticking as the all time funniest,unprofessional experience with indy is when i called Ken Lazzeri on a monday morning and ordered a 572 megablock shortblock and on thursday afternoon, it arrived in my driveway,when i checked the bore it was a 557 ci shortblock.
i immediately called indy and Ken Lazzeri got on the phone and told him, you sent me the wrong shortblock.
he responded with "its close enough,it'll work, it will be fine, and hung up on me. What the heck was that all about!!




I heard the "its close enough, it'll work" right out of Russ's mouth with the Indy Gen III 426 Hemi at the 06 Monster Mopar Weekend. 4.05 bore, 4.05 stroke = 418 cu in. These new small block Hemi's can't take the bore required to make them a true 426. Russ told me that he could get the cubes to a 420-422, but its close enough to call it a 426?




Thats dirtball sales tactics to sponge off the HEMI name


Mopar Performance
Re: Not Bashing Indy, But.... [Re: moparniac] #363204
07/09/09 06:28 PM
07/09/09 06:28 PM
Joined: Jan 2003
Posts: 8,547
State College, PA
RyanJ Offline
moparts member
RyanJ  Offline
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Joined: Jan 2003
Posts: 8,547
State College, PA
As has been said 1000X before, if people would just order their stuff through a dealer 99% of these ICH complaints would be non issues... I know for a fact (because I've done it multiple times myself) That they will waive the $40 min order for WD's so you could have ordered that line from pretty much any WD hassle free.

& I know it's not the case on that particular low $ part, but on larger $ orders, I REALLY don't understand people ordering direct... because you are just wasting your $ paying racer cost by ordering direct from ICH. You will get cheaper pricing & much better customer service going through a dealer... but yet people keep beating their heads against the wall buying direct, I don't get it & never will.


Re: Not Bashing Indy, But.... [Re: RyanJ] #363205
07/09/09 07:29 PM
07/09/09 07:29 PM
Joined: Sep 2008
Posts: 2,840
Flint, Michigan
B1Fish540 Offline
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B1Fish540  Offline
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Flint, Michigan
Ryan I think alot of it stems from the fact Indy always has those big two page ads in Mopar Muscle..encouraging people to buy direct from them. Just like right here on moparts, they advertise but i dont see any dealers with big ads..even tho i know who some of them are. The execption is Best Machine but they feature B1 stuff alot more. just my

Re: Not Bashing Indy, But.... [Re: RyanJ] #363206
07/09/09 07:36 PM
07/09/09 07:36 PM
Joined: Mar 2006
Posts: 9,910
Eighty Four, PA
B G Racing Offline
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B G Racing  Offline
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Eighty Four, PA
Quote:

As has been said 1000X before, if people would just order their stuff through a dealer 99% of these ICH complaints would be non issues... I know for a fact (because I've done it multiple times myself) That they will waive the $40 min order for WD's so you could have ordered that line from pretty much any WD hassle free.

& I know it's not the case on that particular low $ part, but on larger $ orders, I REALLY don't understand people ordering direct... because you are just wasting your $ paying racer cost by ordering direct from ICH. You will get cheaper pricing & much better customer service going through a dealer... but yet people keep beating their heads against the wall buying direct, I don't get it & never will.




Ryan your absolutly correct,with so many great WDs right here on moparts buying Indy products should be quick and easy.There are many members that will give you way better pricing than racers net that Indy offers on retail sales.Most of them are great to deal and talk to and offer great advise and they will keep their end users happy handling any problems that arise. 10 years of using and selling Indy products and no major issues and the few problems that we have encountered were resolved to everyones satisfaction.

Last edited by B G Racing; 07/09/09 07:46 PM.
Re: Not Bashing Indy, But.... [Re: RyanJ] #363207
07/09/09 07:36 PM
07/09/09 07:36 PM
Joined: Jul 2004
Posts: 1,770
Pa
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Wv68charger Offline
top fuel
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Joined: Jul 2004
Posts: 1,770
Pa
Quote:

As has been said 1000X before, if people would just order their stuff through a dealer 99% of these ICH complaints would be non issues... I know for a fact (because I've done it multiple times myself) That they will waive the $40 min order for WD's so you could have ordered that line from pretty much any WD hassle free.

& I know it's not the case on that particular low $ part, but on larger $ orders, I REALLY don't understand people ordering direct... because you are just wasting your $ paying racer cost by ordering direct from ICH. You will get cheaper pricing & much better customer service going through a dealer... but yet people keep beating their heads against the wall buying direct, I don't get it & never will.






This pretty much says it all and should be put in any ICH thread.

Re: Not Bashing Indy, But.... [Re: 70blackfish] #363208
07/09/09 08:42 PM
07/09/09 08:42 PM
Joined: Sep 2007
Posts: 876
Arizona
PolyDart Offline
super stock
PolyDart  Offline
super stock

Joined: Sep 2007
Posts: 876
Arizona
Quote:

looks like someone doesnt like them, there site has a warning on it, saying it might harm your computer!
does it work for you? or is it just my MAC?




This is what shows up when I do a Google search:

Quote:

Indy Cylinder Head
This site may harm your computer.
Over 30 years of racing experience and cylinder head and manifold development for Indy race cars.
www.indyheads.com/ -



Re: Not Bashing Indy, But.... [Re: PolyDart] #363209
07/09/09 09:06 PM
07/09/09 09:06 PM
Joined: Jun 2004
Posts: 1,226
Peoples republic of clackamas ...
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atoetly Offline
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atoetly  Offline
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Posts: 1,226
Peoples republic of clackamas ...
Ok this is all I'm saying about ICH. If they treated Elvis like crap I'm buying everything I can from them direct just to support their intelligence.

Re: Not Bashing Indy, But.... [Re: B1Fish540] #363210
07/09/09 11:59 PM
07/09/09 11:59 PM
Joined: Jan 2003
Posts: 8,547
State College, PA
RyanJ Offline
moparts member
RyanJ  Offline
moparts member

Joined: Jan 2003
Posts: 8,547
State College, PA
Quote:

Ryan I think alot of it stems from the fact Indy always has those big two page ads in Mopar Muscle..encouraging people to buy direct from them.




I know, they like to have people buy direct because they make the most $ that way. But customers should understand they are getting hosed buying direct.. especially on big ticket items.

Re: Not Bashing Indy, But.... [Re: RyanJ] #363211
07/10/09 01:34 AM
07/10/09 01:34 AM
Joined: Mar 2005
Posts: 2,644
North Carolina
sasquatch Offline
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sasquatch  Offline
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Joined: Mar 2005
Posts: 2,644
North Carolina
Well as a long time INdy dealer I can tell you the thinking behind this 40 dollar minimum policy. It is a money losing proposition. Paying an employee to take, pick, pack and process small orders is simply not profitable on a small scale. Summit and Jegs can because of volume. Most racers prefer to deal with local vendors because it saves time and money. Find a local dealer that will keep you happy and life will be much better. If your local guy does not sell Indy stuff then ask him to contact another dealer that can help him out if his volume isn't high enough. Everybody wins...
Todd

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