Oh No! AMD B-body rear glass not Charger
#3080142
09/23/22 10:14 PM
09/23/22 10:14 PM
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Joined: Feb 2004
Posts: 936
OLD318
OP
super stock
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OP
super stock
Joined: Feb 2004
Posts: 936
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Team,
Has anyone bought and installed the tinted AMD rear windshield for 68-70 Mopar non-charger B Bodies (Coronet, Satellite, road runner, SuperBee) ??
I bought one...it cost almost $600 with shipping from classic industries At first glance, standing next to each other it sure looks good and appears to match exactly but it does NOT!!!!
You can place the new one over the old one and its very close.. the outline is almost perfect BUT, when you try to place the old one over the new one - you can't
Why?
Because the curved part starting from the side moving toward the center of the windshield are sculpted downward on the original glass But, they are raised on the repro...
Again, starting with your hand on left side of the glass moving to the right, your hand will start up, go down, go backup across the center then down then up to the right side
in other words, on the original, the entire glass (not just the edge), follows the contour of the rear windshield cowl panel (also called the dutchman panel) on the repro only the edge does.... .
and yes this is the mopar "licensed product" with chrysler logo that I paid an upcharge for...
it physically fits in the frame "flush" but when you attach mouldings or catch a view of it in the light correctly ,, it doesn't look right at all.
Has anyone run into this?... Is this an early production defect that they are trying to dump on me? or is this how they make them?
I would keep my 52 year old piece but it is so badly scratched there is no way to polish it out.. it looks terrible in the light because of so many scratches... Anyway...
If you've bought and installed one of these - please chime in
Thanks for the ad ...
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Re: Oh No! AMD B-body rear glass not Charger
[Re: OLD318]
#3080149
09/23/22 10:55 PM
09/23/22 10:55 PM
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Joined: Jan 2003
Posts: 4,275 Morrow, OH
markz528
master
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master
Joined: Jan 2003
Posts: 4,275
Morrow, OH
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I think it’s a known issue. I bought a full set of glass for my 69 gtx and my restorer said we are using the original rear glass cause the amd won’t fit. The new one is sitting in my shop storage area.
67 Coronet 500 9.610 @ 139.20 mph 67 Coronet 500 (street car) 14.82 @ 94 mph 69 GTX (clone) - build in progress......
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Re: Oh No! AMD B-body rear glass not Charger
[Re: OLD318]
#3080677
09/25/22 10:33 PM
09/25/22 10:33 PM
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Joined: May 2006
Posts: 1,757 Phila
PhillyRag
top fuel
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top fuel
Joined: May 2006
Posts: 1,757
Phila
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It's not your fault that time has lapsed since purchase. You bought knowing it was correct fit. It was bad since day 1. Not like glass became warped. I'd still give them a holler, explain situation, & heard their response. If they're reputable/honorable they'd offer you something for your problem.'You won't know if you don't give it a shot
Last edited by PhillyRag; 09/25/22 10:33 PM.
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Re: Oh No! AMD B-body rear glass not Charger
[Re: PhillyRag]
#3080870
09/26/22 03:31 PM
09/26/22 03:31 PM
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Joined: Feb 2004
Posts: 936
OLD318
OP
super stock
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OP
super stock
Joined: Feb 2004
Posts: 936
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Well... I called both AMD and classic industries...
I called AMD first and the customer service guy was, in a word "Terse". As i was explaining what was wrong, he shut me off and said "if you don't like it, contact whoever old sold it to you,return it and get a refund.." (duh!)
Next when I asked him if this was just an "early tooling issue or if the newer production glass was any better" He said if I was looking for contours that specific to stick with the original...
When I asked "What about this glass being an "official Mopar Licensed product" "and isn't that suppose to mean that it fits as original?" He repeated his answer and said stick with your original glass...
Next when I called Classic Industries, their tech support guy said "We've sold 13 of these in the last calendar year and nobody else has ever complained"
When I informed him that what those 13 people got was irrelevant He informed me that my order was over 6 months old and their policy does not refund after 6 months....
When I asked to speak to a manager, he put me on hold.
The "manager" then came back and said he would refund my money for the windshield but would NOT under any circumstance refund my freight charges ($231.00).. and I would have to pay freight to return the windshield... He did give me an RA number.
The cheapest freight I could get from Baltimore MD to Huntington Beach CA this afternoon was $285.00 the windshield cost $360.00 SO it would cost me $516 to get a $360.00 refund...
There you have it... The quality of an" officially licensed Mopar product" and the customer service of both the retailer and the manufacturer supporting it...
If my memory serves me right I would have to go back almost 35 years to remember that last time I got scr#$%rd this hard,,
Did someone on hear say that AMD is a sponsor of Moparts? How does that help me? or other members on here?
Last edited by OLD318; 09/26/22 03:32 PM.
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Re: Oh No! AMD B-body rear glass not Charger
[Re: OLD318]
#3080873
09/26/22 03:45 PM
09/26/22 03:45 PM
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Joined: Jun 2019
Posts: 744 Almost Heaven
Bob Stinson
super stock
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super stock
Joined: Jun 2019
Posts: 744
Almost Heaven
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I bought an AMD bumper and it had a cut in one side of it. I called the place I bought it from and they sent another one. Exactly like the first one.
Then I called AMD thinking at the least they should know they've got a run of bad parts. Nope. Cut me off told me to call the distributor, good bye.
I finally got a good one from the distributor who said they had to open several boxes to find a good one. They told me to just keep the bad ones. I will always wonder if they shipped the other bad ones back to AMD or if they went to a customer hoping they would delay looking at it before complaining.
I've got a 69 about to go in for paint and have been thinking about the old scratched up glass I've got for it. I guess it'll be going back in. Thanks for the heads up.
69 road runner A12 ex-racer 71 Duster w/ a 400
Shiny paint causes stress.
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Re: Oh No! AMD B-body rear glass not Charger
[Re: Droop69]
#3081679
09/29/22 01:13 PM
09/29/22 01:13 PM
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Joined: Feb 2004
Posts: 936
OLD318
OP
super stock
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OP
super stock
Joined: Feb 2004
Posts: 936
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The following is my opinion only It is based on years of watching this and similar scenarios play out...
Your opinions and experiences may be different
When parts manufacturers tool and build new parts. They often (almost always) have to iterate a few times to get it right.. So what you get in the first initial runs are parts that are close, but not good enough for full production.
The term I have heard used to describe these initial run parts are B-stock parts. These B-stock parts are close but not up to spec.
In order to recoup tooling costs, manufacturers will will dump these B-stock (less than perfect) parts on the DIY crowd...
Why? ..because they can!
First, they know full well if you are a shop or not. if you are a shop, they know you are probably ordering to install immediately. So shops are more than likely to get a good part from a supplier or they will be told it's out of stock.
Next, if you are NOT a shop (DIY guys) they will ship you a b-stock part.
Hoping for one of several things:
1. You won't notice the issues until AFTER they are installed 2. You will notice but not care - because you are either a) not picky or b) the part is new and shiny and overall "looks better" than what its replacing.
3. You will not install right away and the company return policy will expire BEFORE you find out part is lame.
Item #3 plays out more than most people realize.. Why?
The simple fact is, in most cases, DIYers HAVE to buy the parts they need immediately when they get the extra money to buy them. Not necessarily when they are ready to install...
Because if they don't do this, they know that either life, wife, or both will ensure that that"parts" money gets be spent elsewhere... (vacations, new refrigerator, etc...)
So you buy the part, even paying an upcharge for an officially licensed part! Of course you inspect it visually on arrival to make sure nothing was damaged during shipping . etc... and then store it until its time to install
That day arrives weeks, months, even a year or two later ... Say your car finally gets back from the body shop painted all brand new!
Now its time to assemble it!!!! and you have all these new officially licensed parts (Guaranteed for fit and finish etc.) that you've been collecting for years in some cases that are ready to go on the car. Your dreams are about to come true!
FUN FUN FUN right? WRONG!
When you try to install that new door panel, seat cover, windshield, weatherstrip, moulding, bezel, chrome whatever, Now you find out it doesn't fit or match exactly the part it is replacing...
Now you have to go back to the seller (if they are even still in business) and plead your case...
Good luck...
Most resellers/manufacturers will say - "I've sold 20 of those and never ONCE had a complaint" Meaning the problem is obviously the customer and not the part...
In order to look like they are standing behind their name/reputation and warranty etc. (as opposed to hiding behind it) Resellers may offer you a refund on the part (as long as they can sell (dump) it to some one else) but they will not pay shipping costs even though they sent you the lame part to begin with.
When you are shipping large items like windshields, Quarter panels etc. Sellers know that the to and from shipping is frequently more than the cost of the part Even the most angriest customer is not going to pay $400 in total shipping charges to get a $300 refund....
Buyers Beware
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