Well, I probably should have bought parts from mega parts, but I bought an Imperial Services product. I ordered online because that’s all you can do. After I ordered, they said three weeks to make and ship. After four, I tried to contact them at all numbers and emails. I kept getting no response or invalid email response. I finally contacted PayPal because they darn sure charged my credit card the first day. Steve finally responded giving multiple excuses and he had the stuff to build my parts and get it out the next day, if I would stop the PayPal dispute. He did offer a refund. Against my better judgement, I stopped the dispute. I did receive the part several days later, thankfully. We did politely exchange emails and I told him he might make more money building parts if he would have better contact information and answer the phone. With several excuses, he basically said he did not have time and it was not worth the effort. Maybe he needs to give up making parts if he does not have time, methinks. I think I’ll spend money for someone else’s parts. It slowed the delivery on my customers car by several weeks because of this.