FedEx says it delivered my Jeg's order...
#2358947
08/24/17 01:59 AM
08/24/17 01:59 AM
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Joined: Jan 2003
Posts: 15,439 Val-haul-ass... eventually
BradH
OP
Taking time off to work on my car
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OP
Taking time off to work on my car
Joined: Jan 2003
Posts: 15,439
Val-haul-ass... eventually
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... but it's NOT where they said it was left (next to the door on my front porch), and my wife was home and at least 2 of my kids were around and NOBODY heard the doorbell or found a package on the front porch or anywhere else they get left on occasion. I got home about 6:00 and started looking for it 'cuz Jeg's said it should be arriving today. I called FedEx and finally got around the automated b.s. that kept telling me it had been delivered at 4:27 PM today, and got to speak with a live person. We went through ALL the details and the CSR (Customer Service Rep) finally said she'd place a tracker on it and I should(?) get a call from them tomorrow. Not happy...
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Re: FedEx says it delivered my Jeg's order...
[Re: tman]
#2358993
08/24/17 08:13 AM
08/24/17 08:13 AM
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Joined: Aug 2008
Posts: 4,075 Mo.
racerx
master
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master
Joined: Aug 2008
Posts: 4,075
Mo.
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Do you have a camera on your porch? If not, you should. I have had 2 pkgs stolen from my porch. That prompted me to get a camera. The big pisser is when they DO NOT ring the doorbell. you mention cameras funny, i just getting ready to start a thread on video cameras I tell you this world we live in to the op. hope you get your package.
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Re: FedEx says it delivered my Jeg's order...
[Re: BradH]
#2359019
08/24/17 10:02 AM
08/24/17 10:02 AM
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Joined: Oct 2007
Posts: 4,210 New York
polyspheric
master
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master
Joined: Oct 2007
Posts: 4,210
New York
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Fed-Ex left a package on the end of my driveway... in the rain. No knock, no bell, no call. Happened to see it. No one does any work. USPS tracking reports a box left at my door at XXX: nothing. Once their "system" says what happened to it, that's what happened to it! Actually: still on the truck, delivered 2 days later, waiting for the Postmaster to call me back, it's been 4 months...
Boffin Emeritus
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Re: FedEx says it delivered my Jeg's order...
[Re: MadMopars]
#2359023
08/24/17 10:21 AM
08/24/17 10:21 AM
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Joined: Oct 2003
Posts: 11,686 W. Kentucky
justinp61
I Live Here
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I Live Here
Joined: Oct 2003
Posts: 11,686
W. Kentucky
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Probably not what you want to hear... A buddy of mine had the same problem with an order from Jegs about a year ago. UPS and Jegs pretty much told him to pound sand on the deal. He used a gift certificate to pay for the order so no hope of disputing the charges as not received. It was a raw enough deal that I swore of Jegs and UPS after that. For what it's worth, I hope your situation turns out better. How is it Jegs fault if UPS screws up?
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Re: FedEx says it delivered my Jeg's order...
[Re: fastmark]
#2359039
08/24/17 11:04 AM
08/24/17 11:04 AM
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Joined: May 2012
Posts: 1,848 South Bend
John Brown
top fuel
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top fuel
Joined: May 2012
Posts: 1,848
South Bend
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EVERYTHING worth caring about goes to my PO box. No question about having it missing off or the porch or going to the wrong address. Fed-x, UPS and others deliver to my PO box too when I use the physical address of the local post office. Oh, and parts are never left out in the rain either.
July 19th should be "Drive Like Rockford Day". R.I.P. Jimmie.
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Re: FedEx says it delivered my Jeg's order...
[Re: BradH]
#2359048
08/24/17 11:21 AM
08/24/17 11:21 AM
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Joined: Feb 2003
Posts: 18,582 Rust Belt, SW PA
Silver70
I Live Here
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I Live Here
Joined: Feb 2003
Posts: 18,582
Rust Belt, SW PA
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Fedex will never knock or ring the door bell here... A few weeks back a fedex truck hit my basketball hoop and bent it. They have also caused me to lose a lot of $ over the years in damaging shipments. I will not ship anything through them now!
Here there must be 5 or 6 different people who deliver for fedex... there's the regular ground then the home delivery. I never know who or when the stuff will arrive. One guy will set the stuff in my garage, the regular one... but others I never know where to look.
68 Road Runner, 69 Belvedere, 71 Challenger Vert 340 barracuda, 01 Ram CTD, 95 Ram, 04 Ram, 85 Daytona turbo Z 66 GTO, 06 Magnum RT AWD. 07 Ram CTD, 07 Ram
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Re: FedEx says it delivered my Jeg's order...
[Re: Silver70]
#2359077
08/24/17 12:45 PM
08/24/17 12:45 PM
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Joined: Jan 2003
Posts: 15,439 Val-haul-ass... eventually
BradH
OP
Taking time off to work on my car
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OP
Taking time off to work on my car
Joined: Jan 2003
Posts: 15,439
Val-haul-ass... eventually
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-> I've lived on the same quiet cul-de-sac since 1999 and sh!t doesn't get stolen from in front of our houses. -> I checked w/ the neighbors on both sides of me (I'm '05', so I asked '03' and '07') if they got a deilvery for me by accident... "Nope." However, the wife at '07' said she was out front w/ her kids when the package was supposedly delivered and said no FedEx truck was ever in the neighborhood, but a UPS truck was. -> FedEx did try to call me back late last night, but it was too late and I missed their call and planned to call them back today when I get a break at work. -> About 10 minutes ago my wife texts me that the package was just delivered... "again"... and the driver was still in front of our house sorting through the contents of the truck. She suspects it's not the same driver as yesterday, and today's driver may be cleaning up yesterday's driver mess. FedEx, once again, fails to impress me.
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Re: FedEx says it delivered my Jeg's order...
[Re: BradH]
#2359082
08/24/17 12:54 PM
08/24/17 12:54 PM
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Joined: Feb 2005
Posts: 20,197 PA.
pittsburghracer
"Little"John
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"Little"John
Joined: Feb 2005
Posts: 20,197
PA.
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I am UPS only with both Jegs and Summit. Never had a bad issue with UPS.
1970 Duster Edelbrock headed 408 5.984@112.52 422 Indy headed small block 5.982@112.56 mph 9.42@138.27
Livin and lovin life one day at a time
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Re: FedEx says it delivered my Jeg's order...
[Re: justinp61]
#2359090
08/24/17 01:01 PM
08/24/17 01:01 PM
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Joined: Jan 2003
Posts: 1,293 Tucson AZ,
MadMopars
pro stock
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pro stock
Joined: Jan 2003
Posts: 1,293
Tucson AZ,
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Probably not what you want to hear... A buddy of mine had the same problem with an order from Jegs about a year ago. UPS and Jegs pretty much told him to pound sand on the deal. He used a gift certificate to pay for the order so no hope of disputing the charges as not received. It was a raw enough deal that I swore of Jegs and UPS after that. For what it's worth, I hope your situation turns out better. How is it Jegs fault if UPS screws up? As I understand, the sender is the only one able to open a claim against the shipper. The recipient has little to no leverage disputing whether the package was damaged or even received for that matter. This is when Jeg's needed to get involved any they didn't. That's where they dropped the ball.
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Re: FedEx says it delivered my Jeg's order...
[Re: BradH]
#2359096
08/24/17 01:08 PM
08/24/17 01:08 PM
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Joined: Aug 2007
Posts: 566 WA
tman
mopar
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mopar
Joined: Aug 2007
Posts: 566
WA
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An additional layer of security or notification you can do is add a motion alert system. I have one of these in addition to a camera. This is for deliveries made when the person does not ring the doorbell, or for anyone coming to my porch. These things work great and come in different channels if you like to get more than one. Usually go for $10 with coupon. Lots of other brands out there too. https://www.harborfreight.com/wireless-driveway-alert-system-93068.htmlAnother item my friend has is the Ring doorbell. Has motion and camera built into the doorbell unit. You get Live notifications to your phone.
Last edited by tman; 08/24/17 01:19 PM.
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Re: FedEx says it delivered my Jeg's order...
[Re: BradH]
#2359126
08/24/17 01:49 PM
08/24/17 01:49 PM
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Joined: Jan 2003
Posts: 1,237 North Central, Indiana
Roughbird72
pro stock
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pro stock
Joined: Jan 2003
Posts: 1,237
North Central, Indiana
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FedEx s****! I request UPS whenever possible. I've had deliveries that have been placed on the neighbors step, mysteriously vanish and once they placed a pair of drag radials on the alley side of my garage, contrary to the instructions.
72 Plymouth Roadrunner 11.08@123.25
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