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Modern Cylinder Head #2160088
09/23/16 01:50 PM
09/23/16 01:50 PM
Joined: Jan 2003
Posts: 2,813
Blue Ridge, VA
Plumb Wired Offline OP
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Plumb Wired  Offline OP
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Joined: Jan 2003
Posts: 2,813
Blue Ridge, VA
Anyone spoken with Bob recently? He quoted a week and a half to CNC my B1-MC heads and it's been over a month now and I can't get him to respond to my emails or phone calls. confused

Mike Gray


RIP Monte Smith

aka: OutlawFish
'98 Bickel Dodge Dakota PST
Re: Modern Cylinder Head [Re: Plumb Wired] #2160091
09/23/16 01:52 PM
09/23/16 01:52 PM
Joined: Dec 2015
Posts: 675
MI
MI Mopar Works Offline
mopar
MI Mopar Works  Offline
mopar

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Posts: 675
MI
Contacted him a few days ago. Super busy over there right now.


MI Mopar Works (734)624-2212
Parts Sales
Restoration and detailing of all kinds of mopar hardware
https://www.facebook.com/MIMoparWorks/

Re: Modern Cylinder Head [Re: Plumb Wired] #2160121
09/23/16 02:30 PM
09/23/16 02:30 PM
Joined: Sep 2011
Posts: 126
Howell,MI
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Moparpoor Offline
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Moparpoor  Offline
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Howell,MI
Don't feel bad! He's had my cylinder heads for repair since mid July. He won't return emails or calls now.

Re: Modern Cylinder Head [Re: Moparpoor] #2160168
09/23/16 03:09 PM
09/23/16 03:09 PM
Joined: Jan 2003
Posts: 15,439
Val-haul-ass... eventually
B
BradH Offline
Taking time off to work on my car
BradH  Offline
Taking time off to work on my car
B

Joined: Jan 2003
Posts: 15,439
Val-haul-ass... eventually
Bob better start remembering what Customer Service is, or that stuff is going to bite him in the a$$.

Re: Modern Cylinder Head [Re: BradH] #2160295
09/23/16 06:22 PM
09/23/16 06:22 PM
Joined: Jan 2003
Posts: 2,813
Blue Ridge, VA
Plumb Wired Offline OP
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Blue Ridge, VA
All is good, Bob called this afternoon. up


RIP Monte Smith

aka: OutlawFish
'98 Bickel Dodge Dakota PST
Re: Modern Cylinder Head [Re: Plumb Wired] #2160612
09/24/16 01:33 AM
09/24/16 01:33 AM
Joined: Jan 2003
Posts: 3,505
DFW
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mr_340 Offline
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I wish he'd let me know where my Hemi heads are in the queue. He told me he had a set of Stage V heads on the mill ahead of me about a month ago. Then I called a while back and he was on the dyno. I have the rest of the money to pay him off, but want to wait until they are ready to ship or almost so. Money has a way of disappearing for other stuff that comes up.


Floyd Lippencott IV
Re: Modern Cylinder Head [Re: mr_340] #2160743
09/24/16 11:25 AM
09/24/16 11:25 AM
Joined: Jan 2003
Posts: 2,813
Blue Ridge, VA
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Blue Ridge, VA
Originally Posted By mr_340
I wish he'd let me know where my Hemi heads are in the queue. He told me he had a set of Stage V heads on the mill ahead of me about a month ago. Then I called a while back and he was on the dyno. I have the rest of the money to pay him off, but want to wait until they are ready to ship or almost so. Money has a way of disappearing for other stuff that comes up.


I will say something to Bob if he calls me back on Monday like he said he would. This is the kind of stuff that just drives me batshit crazy anymore. How hard is it to communicate with your customers?


RIP Monte Smith

aka: OutlawFish
'98 Bickel Dodge Dakota PST
Re: Modern Cylinder Head [Re: Plumb Wired] #2160768
09/24/16 11:58 AM
09/24/16 11:58 AM
Joined: Sep 2011
Posts: 126
Howell,MI
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Howell,MI
Drives me crazy to. I'm in the auto repair industry. I understand things happen whatever. Just communicate with me. Be up front let me know what's going on. Give me an honest completion date. Keep me updated every so often. Not much to ask for!

Re: Modern Cylinder Head [Re: Moparpoor] #2160777
09/24/16 12:20 PM
09/24/16 12:20 PM
Joined: Dec 2006
Posts: 3,396
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Hot 340 Offline
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The reason most dont communicate is because its awkward to tell you over and over your stuff aint done yet. laugh2

Re: Modern Cylinder Head [Re: Hot 340] #2160979
09/24/16 06:17 PM
09/24/16 06:17 PM
Joined: Feb 2005
Posts: 20,196
PA.
pittsburghracer Offline
"Little"John
pittsburghracer  Offline
"Little"John

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Posts: 20,196
PA.
Originally Posted By Hot 340
The reason most dont communicate is because its awkward to tell you over and over your stuff aint done yet. laugh2


But yet greed makes them take on more work everyday with more broken promises. Glad I don't have to deal with that BS.


1970 Duster
Edelbrock headed 408
5.984@112.52
422 Indy headed small block
5.982@112.56 mph
9.42@138.27

Livin and lovin life one day at a time




Re: Modern Cylinder Head [Re: Plumb Wired] #2161422
09/25/16 03:39 PM
09/25/16 03:39 PM
Joined: Jan 2003
Posts: 3,505
DFW
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mr_340 Offline
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Originally Posted By Plumb Wired
Originally Posted By mr_340
I wish he'd let me know where my Hemi heads are in the queue. He told me he had a set of Stage V heads on the mill ahead of me about a month ago. Then I called a while back and he was on the dyno. I have the rest of the money to pay him off, but want to wait until they are ready to ship or almost so. Money has a way of disappearing for other stuff that comes up.


I will say something to Bob if he calls me back on Monday like he said he would. This is the kind of stuff that just drives me batshit crazy anymore. How hard is it to communicate with your customers?


Don't make too big of a deal. Bob said he was going to try to find some more flow in his SS Hemi porting, so he might not have had a chance to work on it yet. I just want to see where he is and what else is in the queue. My engine builder told me not to rush him on the heads. He hasn't gotten started on the short block anyway.


Floyd Lippencott IV
Re: Modern Cylinder Head [Re: Plumb Wired] #2165416
09/30/16 09:35 PM
09/30/16 09:35 PM
Joined: Dec 2007
Posts: 40
Michigan ,Monroe ,South Rockwo...
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NewMethods Offline
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Michigan ,Monroe ,South Rockwo...
I just spent the day at Modern Thursday where Bob dynoed my 500 ci lo-deck, the shop was busy,the CNC machine ran nonstop,Bob worked all day making many pulls and changes to make the most of my little bracket engine. Iv'e had nothing but Excellent service at Modern Cyl Head from both Jeff {rip} and Bob. Its a blessing to have there experience and knowledge at our disposal.


240" Mopar 540 Dragster 7.80 ET, 63 Dodge N/SS 500"
Re: Modern Cylinder Head [Re: NewMethods] #2166448
10/02/16 02:22 PM
10/02/16 02:22 PM
Joined: May 2004
Posts: 3,210
robin hood country
deaks Offline
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robin hood country
Originally Posted By NewMethods
I just spent the day at Modern Thursday where Bob dynoed my 500 ci lo-deck, the shop was busy,the CNC machine ran nonstop,Bob worked all day making many pulls and changes to make the most of my little bracket engine. Iv'e had nothing but Excellent service at Modern Cyl Head from both Jeff {rip} and Bob. Its a blessing to have there experience and knowledge at our disposal.


I had to wait for my head to be repaired but Bob did a great job and really helped me out with a couple of other things, he and Jeff (rip) were very helpful to me, I plan on sending my -1 heads to him in the future.
Mick


69 Dart GTS 440 mopar .590 cam, Edelbrock heads, 3200#
best et 6.45, 106.78, 10.14, 132.88 mph, 1.47 60ft
best 60ft 1.36
Re: Modern Cylinder Head [Re: Plumb Wired] #2166580
10/02/16 06:22 PM
10/02/16 06:22 PM
Joined: Sep 2005
Posts: 1,553
baldwinsville new york
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a493demon Offline
pro stock
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baldwinsville new york
Don't feel bad my heads (B1) have been at brodix for 2 months now.
Told 3 to 4 weeks .
Every time I call I get the same story .

Re: Modern Cylinder Head [Re: a493demon] #2166612
10/02/16 07:23 PM
10/02/16 07:23 PM
Joined: Feb 2005
Posts: 20,196
PA.
pittsburghracer Offline
"Little"John
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"Little"John

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Posts: 20,196
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Originally Posted By a493demon
Don't feel bad my heads (B1) have been at brodix for 2 months now.
Told 3 to 4 weeks .
Every time I call I get the same story .



LOL. that's why I have been practising my tig welding skills. Nobody and I mean NOBODY would have my engine parts held hostage for 2 months. It happened once 40 years ago and I promised myself it would NEVER happen again. And it hasn't.


1970 Duster
Edelbrock headed 408
5.984@112.52
422 Indy headed small block
5.982@112.56 mph
9.42@138.27

Livin and lovin life one day at a time










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