OK...sorry. I'll have to bite my lip very hard every time I see the word "Indy" from now on, but I wish Indy would "bite me"! Oops! Sorry again!

What Happened Sash???

Josh, I'll throw you and Indy a bone, price and availability on a RB offset distributor?

Thanks,
Mike Gray

Hi Josh, I think it is best that I let go of my anger and move on, because I'll get kicked off of Moparts if I start up again. A total refund of my money would not even make up for what they did and said to me! Their arrogance is unbelievable!

I heard Mitt Romni durned that job down
Hope to see things turn around

Good luck Josh. I hope that you can make a positive change.

Lots of organization take on the personality of the figureheads... sometimes that's good, others, not so much...

Good luck Josh, it will be nice to have someone from the board that is held in high regard to contact

i must be one lucky guy! i bought a set of heads from indy last summer, got them prepped and sent to me on time and for the right price. inspected them once they got here and all was well. it is a real shame if they have had issues because my dealings were good and we need guy's out there with the right products for our stuff! damm it was not so long ago we had almost no choices! good luck with your job make them understand how much more they could sell if they had awesome service it makes a difference!

Good luck Josh!!

I think you'll be a good asset. God knows they need it.

Long as you and the guy that owns the place get a long and can work together and he lets you be the FACE for them. Then we'll all be in good hands.

FYI: Post on the website any Mopar Pieces that they have available. I know several times they have had stuff that Mopar no longer carries available, BUT you'd never know unless you called and someone just happened to mention it.

I will be in the market for a new aluminum Hemi block soon. For 4395.00 the Indy block looks like a good deal, Ill give you a ring when I'm ready.

Many have listed customer service as something that needs to be addressed. I would agree with that based on conversations i've had with them in the past. They have had some very polite people over the years as well and that's always a plus. the real problem as i see it from being in the industry is that almost nothing they sell in regards to heads and blocks can be used as delivered. I'm wondering how being polite when a ticked off customer calls is going to help his situation of having to drop a bunch more money to correct what should've been correct when he bought it.
I've worked with a lot of Indy parts over the years, but i've never seen a pair of heads that didn't need work, especially the valve job, or a block that didn't need align-honing on the mains, or more. If i'm ordering the parts in I just let the customer know to expect it, but when a customer orers the same parts they always expect them to be great right out of the box.
Now, with all that being said, i'm only stating my experience. In the end i make money fixing those things so this isn't necesarilly a complaint, just an observation.
Maybe Indy should just sell their parts as semi-finished, that way people know what to expect and wouldn't complain so much. That would sure make it easier for anyone in customer service.
By the way, congratulations on the new job.

Dan sums it up nicely!

I bought stuff from years ago. It wasnt as advertised had to get a lawyer to get my money back. Best of luck!

i needed so block work done, keep getting owner,told him i wanted the shop forman so icould mak arragements to get my block done without trouble & the ass hole said he told them what to do & he'd take care of it,just found someone else so i didn't have to talk to the [Edited by Moparts - Family Friendly Site - Keep it clean] again

Next time you see Russ, kick him in the nuts for me.
good luck

I needed a set of set screws for my indy heads that go under the rockers. $32.95 for freakin set screws which cost 7 cents each.They put a little packet of set screws in a 18 x 18" box and charged me $34.95 for shipping.
And I bypassed Indy and bought them from Mancini Racing and Mancini Racing got them dropped shipped from Indy to boot. What a bunch of crooks.
I'm scared to death to buy anything from them again and I need a Indy Tunnelram badly by Christmas.

Unless I really had to, I would never drag my good name through the mud to work for such heartless people.