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Change at Indy Cylinder Heads #1342015
11/27/12 12:59 PM
11/27/12 12:59 PM
Joined: Oct 2006
Posts: 4,590
Indy
J
joshking440 Offline OP
Lunch is on me!
joshking440  Offline OP
Lunch is on me!
J

Joined: Oct 2006
Posts: 4,590
Indy
I have been given an opportunity to work at Indy Cylinder Heads.

Im going to take care of their internet presence, social media, phone sales, help our distributors and customers with problems, and anything else that comes up.

Let me know if I can help.

Josh

Re: Change at Indy Cylinder Heads [Re: joshking440] #1342016
11/27/12 01:08 PM
11/27/12 01:08 PM
Joined: Jan 2003
Posts: 1,142
Central New York
slippery440 Offline
Crybaby440
slippery440  Offline
Crybaby440

Joined: Jan 2003
Posts: 1,142
Central New York
In other words you are going to kiss alot of butt and nothing will change. Key words are YOU ARE WORKING FOR.


If the MODS did their job I would not be hitting the notify MOD button. LOL
Re: Change at Indy Cylinder Heads [Re: joshking440] #1342017
11/27/12 01:08 PM
11/27/12 01:08 PM
Joined: Jan 2003
Posts: 25,920
United Socialist States of Ame...
T
tboomer Offline
Too Many Posts
tboomer  Offline
Too Many Posts
T

Joined: Jan 2003
Posts: 25,920
United Socialist States of Ame...
Josh...I wish you the best of luck and hope you can do something with the customer service department. I would rather go back to 906 heads than to deal with those pricks!


Need your rear end checked out? Contact Grizzly!!
Re: Change at Indy Cylinder Heads [Re: tboomer] #1342018
11/27/12 01:11 PM
11/27/12 01:11 PM
Joined: Aug 2006
Posts: 1,613
Deerfield, Ohio
70dusterjohn Offline
top fuel
70dusterjohn  Offline
top fuel

Joined: Aug 2006
Posts: 1,613
Deerfield, Ohio
Good luck Josh, if anyone and do anything about it, I think you could.. If I have problems I will call you

Re: Change at Indy Cylinder Heads [Re: 70dusterjohn] #1342019
11/27/12 01:16 PM
11/27/12 01:16 PM
Joined: Mar 2006
Posts: 9,910
Eighty Four, PA
B G Racing Offline
master
B G Racing  Offline
master

Joined: Mar 2006
Posts: 9,910
Eighty Four, PA
I see some nuttwisting soon.We at BGR hope the best for you.

Re: Change at Indy Cylinder Heads [Re: B G Racing] #1342020
11/27/12 01:25 PM
11/27/12 01:25 PM
Joined: Mar 2007
Posts: 3,300
Northern Indiana
Dunnuck Racing Offline
master
Dunnuck Racing  Offline
master

Joined: Mar 2007
Posts: 3,300
Northern Indiana
Based on how hard Josh works to try and make everybody happy ,this looks like the best thing Indy has done in years.
They make awesome products but have a bad reputation for customer service that will take time to overcome .
I personally only ever had good dealings with Indy so I stay away from the bashing when posted.
Glad to hear it Josh!
Keith

Re: Change at Indy Cylinder Heads [Re: B G Racing] #1342021
11/27/12 01:26 PM
11/27/12 01:26 PM
Joined: Nov 2003
Posts: 5,160
Texas
dannysbee Offline
master
dannysbee  Offline
master

Joined: Nov 2003
Posts: 5,160
Texas
My goodness Josh, you are a brave sole. Good luck with this. The good thing is there is lots of room for improvement and that will be a plus for all.


Getting old just means you were smarter than some and luckier than others.
Re: Change at Indy Cylinder Heads [Re: dannysbee] #1342022
11/27/12 01:30 PM
11/27/12 01:30 PM
Joined: Jun 2003
Posts: 9,225
Charleston
S
sixpackgut Offline
Drag Week Mod Champion
sixpackgut  Offline
Drag Week Mod Champion
S

Joined: Jun 2003
Posts: 9,225
Charleston
Good Luck Josh


Gen 3 power 6.22@110, 9.85@135
Follow @g3hemiswap on instagram

performance only racing, CRT, ultimate converter, superior design concepts, ThumperCarbs
Re: Change at Indy Cylinder Heads [Re: joshking440] #1342023
11/27/12 01:33 PM
11/27/12 01:33 PM
Joined: Feb 2007
Posts: 970
Backwater, PA
B
bwdst6 Offline
Bob George Racing #1 Fan
bwdst6  Offline
Bob George Racing #1 Fan
B

Joined: Feb 2007
Posts: 970
Backwater, PA
You might have tried to apply for a job to eliminate the national debt. Would have been easier! Good luck though.


This post is available in double vision where drunk.
Re: Change at Indy Cylinder Heads [Re: dannysbee] #1342024
11/27/12 01:34 PM
11/27/12 01:34 PM
Joined: Dec 2006
Posts: 235
Tucson AZ.
RADAMX Offline
enthusiast
RADAMX  Offline
enthusiast

Joined: Dec 2006
Posts: 235
Tucson AZ.
Maybe you can get through to someone there that they have a terrible name out here for there customer service.A lot of people would be buying there product if there name wasn't slammed so much on the web..
Instead people are trying other stuff (good or Bad )just to avoid Indy.

Good luck and hope they treat you well..

Re: Change at Indy Cylinder Heads [Re: RADAMX] #1342025
11/27/12 01:42 PM
11/27/12 01:42 PM
Joined: Oct 2006
Posts: 4,590
Indy
J
joshking440 Offline OP
Lunch is on me!
joshking440  Offline OP
Lunch is on me!
J

Joined: Oct 2006
Posts: 4,590
Indy
Thanks guys

This is an open invitation for anyone to call me. Feel free to ask for me when you call, you can PM me here, on fastmopar, text me, call my cell and once I get an offical email address I will post that as well.

Not only am I pretty Im nice!!!!!

Re: Change at Indy Cylinder Heads [Re: joshking440] #1342026
11/27/12 01:44 PM
11/27/12 01:44 PM
Joined: Jul 2004
Posts: 19,317
State of confusion
T
Thumperdart Offline
I Live Here
Thumperdart  Offline
I Live Here
T

Joined: Jul 2004
Posts: 19,317
State of confusion
GOOD LUCK........... Lord knows they need help over there.


72 Dart 470 n/a BB stroker street car `THUMPER`...Check me out on FB Dominic Thumper for videos and lots of carb pics......760-900-3895.....
Re: Change at Indy Cylinder Heads [Re: joshking440] #1342027
11/27/12 01:54 PM
11/27/12 01:54 PM
Joined: Mar 2006
Posts: 9,910
Eighty Four, PA
B G Racing Offline
master
B G Racing  Offline
master

Joined: Mar 2006
Posts: 9,910
Eighty Four, PA
Quote:

Thanks guys

This is an open invitation for anyone to call me. Feel free to ask for me when you call, you can PM me here, on fastmopar, text me, call my cell and once I get an offical email address I will post that as well.

Not only am I pretty Im nice!!!!!




This is a heck of a way to start out,trying to bulshtz already,you maybe "personable" but certainly not "pretty" unless you think a bald bear pooping in the woods is cute.
I've delt with Indy for quite some time and have met some great folks there and can only say that I personally hope it works out for you and look forward to dealing with you on a professional and personal level.
respectfully
Bob

Re: Change at Indy Cylinder Heads [Re: sixpackgut] #1342028
11/27/12 01:59 PM
11/27/12 01:59 PM
Joined: Dec 2003
Posts: 3,957
West Coast, CA
T
Troy Offline
master
Troy  Offline
master
T

Joined: Dec 2003
Posts: 3,957
West Coast, CA
I sold Mopar Performance Part for over 15 years of my life....it's not a easy job. Here are some helpful hints that I have learned over the years:

You must have faith in the parts that your selling or your nothing buy a lier.

Treat people the way you want to be treated. It sounds silly but it does work.

Customers will respect you if you run the parts that you sell. I had a 440 Duster for years and ran many of the same parts that I sold. This way you can give first hand knolage of the parts you sell.

Be honest....be honest....be honest. If there is a part that you sell and you don't like it....don't sell it and tell the customer why you don't like the part. By doing this you get trust from the customer and that my friend is the best selling tool you can have.

Good luck to you.


....there is nothing like driving my 1968 Hemi Dart around town and having people looking at you like you're nuts!!
Re: Change at Indy Cylinder Heads [Re: B G Racing] #1342029
11/27/12 02:00 PM
11/27/12 02:00 PM
Joined: Jan 2003
Posts: 19,363
Las Vegas
Al_Alguire Offline
I Live Here
Al_Alguire  Offline
I Live Here

Joined: Jan 2003
Posts: 19,363
Las Vegas
Best of luck with your new position Josh. i have heard some of the stories about Indy and sounds like you may have an uphill climb but it also appears it is something that they sorely need. An internet makeover so to speak. FWIW I have never had any issues dealing with them but my dealings have een very limited.


"I am not ashamed to confess I am ignorant of what I do not know."

"It's never wrong to do the right thing"
Re: Change at Indy Cylinder Heads [Re: joshking440] #1342030
11/27/12 02:03 PM
11/27/12 02:03 PM
Joined: Dec 2006
Posts: 3,533
Indiana
F
Fury Fan Offline
master
Fury Fan  Offline
master
F

Joined: Dec 2006
Posts: 3,533
Indiana
Quote:

Thanks guys

This is an open invitation for anyone to call me. Feel free to ask for me when you call, you can PM me here, on fastmopar, text me, call my cell and once I get an offical email address I will post that as well.

Not only am I pretty Im nice!!!!!



I don't know them and I don't know you, but here's my thoughts based on seeing people get kicked around in the business world:

If Indy is really wanting to improve their PR but not knowing how, and brought you in to do it, it's a good thing.

but...
If they don't really feel they have a problem, and too many people chum up to you and you improve the customer experience (which could mean $$ leaves Indy's hands to correct problems) they could view you as not benefitting their business. It takes a LONG time to reverse a bad rep, and it often takes paying out more warranty while you improve quality. Some folks might not realize that dip as part of the recovery and instead think you've damaged their bottom line.


EDIT - Congrats, too! New jobs are always exciting in some way.

Last edited by Fury Fan; 11/27/12 02:13 PM.

Parts I seek: driver doorpanel, 65 Sport Fury, prefer black, needs to be 7-8 on 10 scale, might buy set 16" x 6" Dodge truck wheel(s), from early 70s?, takes 9" dogdish - need for a research job so cheaper is better. 69-73 C-body caliper brackets and/or splashields Send a PM.
Re: Change at Indy Cylinder Heads [Re: Fury Fan] #1342031
11/27/12 02:13 PM
11/27/12 02:13 PM
Joined: Oct 2012
Posts: 235
Gilbert AZ
tsanchez Offline
enthusiast
tsanchez  Offline
enthusiast

Joined: Oct 2012
Posts: 235
Gilbert AZ
First thing tell them they need to get better at quality control, after that you can calm the masses. Getting expensive crap with a smile does not make it not crap.

Re: Change at Indy Cylinder Heads [Re: joshking440] #1342032
11/27/12 02:15 PM
11/27/12 02:15 PM
Joined: Jan 2007
Posts: 570
USA
H
Hooligan Offline
mopar
Hooligan  Offline
mopar
H

Joined: Jan 2007
Posts: 570
USA
I gave Indy three chances, and they sold me broken products each time. One I took somewhere else to be repaired at my expense, and the other two I gave away. Strike three for Indy. There is nothing that they can ever do to get me back as a customer! Their competitors have made me quite happy! Good luck to you, but not to the mucky mucks at Indy!!!

Re: Change at Indy Cylinder Heads [Re: Fury Fan] #1342033
11/27/12 02:18 PM
11/27/12 02:18 PM
Joined: Oct 2006
Posts: 4,590
Indy
J
joshking440 Offline OP
Lunch is on me!
joshking440  Offline OP
Lunch is on me!
J

Joined: Oct 2006
Posts: 4,590
Indy
Trust me, I am here for all the right reasons!!!

Re: Change at Indy Cylinder Heads [Re: Hooligan] #1342034
11/27/12 02:23 PM
11/27/12 02:23 PM
Joined: Mar 2007
Posts: 2,252
Sebring, Florida
M
Mopar Grandpa Offline
top fuel
Mopar Grandpa  Offline
top fuel
M

Joined: Mar 2007
Posts: 2,252
Sebring, Florida
Before this becomes another Indy Cylinder Head bashing thread, yes we have all read many of them in the past, let's give Josh an opportunity to be of service to the racing community. I know him and he is a stand up person, willing to go the extra mile and has genuine concern for those he's trying to serve. He too has a couple of very nice cars so it's not like he lost his job at an investment firm and took this job to keep from collecting unemployment. He understands both sides of the counter.

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