HENSLEY Performance - Knoxville, TN
#1037215
07/21/11 12:05 PM
07/21/11 12:05 PM
|
Joined: Sep 2009
Posts: 1,377
Tennessee
WyleECoyote
OP
pro stock
|
OP
pro stock
Joined: Sep 2009
Posts: 1,377
Tennessee
|
Anyone have any experience with these guys? They have had my 440 for 17 months. When I dropped it off they said there was a 3 to 5 month wait. I made a $500 deposit and waited patiently...  About month 8, I called and they said I was getting close to the top of the list. I waited...  At the 1 year mark, I called and they said that yeah, they have started on it and that they found a few problems and they'd finish looking in to it and call me back.  Finally, about 3 months ago, I had to call THEM back.  They said they have it apart and want more money to finish the job!    I'm trying to figure our the best course of action before I go over and visit them. What do you guys think???
Wile E. Coyote
Super Genius, Lover of FCA US LLC Products
*************
68 Road Runner (440 4-spd), 71 Superbee (383 slap), 71 Charger 500 (383 4-spd wA/C 1of 182), 72 Imperial, 74 Charger SE (440 sunroof), 84 D350 Crew-cab Dually (440), 75 D300 Dually Tandem (318 4-speed)
|
|
|
Re: HENSLEY Performance - Knoxville, TN
[Re: WyleECoyote]
#1037218
07/21/11 01:42 PM
07/21/11 01:42 PM
|
Joined: Nov 2003
Posts: 3,437
Dandridge TN
Dabee
master
|
master
Joined: Nov 2003
Posts: 3,437
Dandridge TN
|
Quote:
Anyone have any experience with these guys?
They have had my 440 for 17 months. When I dropped it off they said there was a 3 to 5 month wait. I made a $500 deposit and waited patiently...
I agree 17 months is a bit long for a build. But on the other hand a $500 deposit isn’t near enough to build an engine. I bet if you gave Ken a progress payment every couple of months your engine would be done by now. I don’t know if you gave Ken any parts besides the old engine to work with, but most shops want cash before they order new parts for a build, especially the small shops like Ken’s. Ken is a stand up guy and will bend over back ward to help you out. Cash and communication is the key.
|
|
|
Re: HENSLEY Performance - Knoxville, TN
[Re: Gumbydammit]
#1037220
07/21/11 03:08 PM
07/21/11 03:08 PM
|
Joined: Aug 2006
Posts: 114
Crossville,TN
526ciduster
member
|
member
Joined: Aug 2006
Posts: 114
Crossville,TN
|
17 months is stupid. If they needed more money they should of called. I had work done there before they were slow but that is crazy. Too many good machine shops around to do that kind of stuff.
Outlaw 10.5
526ci, F3R procharged tfx hemi, Big Stuff 3
PTP RACING
|
|
|
Re: HENSLEY Performance - Knoxville, TN
[Re: rickstershemi]
#1037223
07/21/11 08:18 PM
07/21/11 08:18 PM
|
Joined: Jul 2010
Posts: 1,845
Tampa
DusterDave
top fuel
|
top fuel
Joined: Jul 2010
Posts: 1,845
Tampa
|
What problems did they find that required months of additional time? If I were you, I'd take a ride down to Hensley, pay the balance, take my parts home, and look for another shop to do the work.
I think its time for when a company gives you an estimate of completion, ask them to put it in writing in a contract. If they balk, then find someone else. It will save many headaches in the long run.
Gone to the dark side with an LS3 powered '57 Chevy 210
|
|
|
|
|
They seem 2b very patient with talking to me and helping me understand what was going on.And that was did after i've purchase part from them........ 
