What's up with PPP ?
#1013121
06/14/11 11:34 AM
06/14/11 11:34 AM
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Joined: Jan 2003
Posts: 2,771 Cedar Lake IN
CRT
OP
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OP
master
Joined: Jan 2003
Posts: 2,771
Cedar Lake IN
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I can not get PPP to awnser my calls, they do not return my calls, I have two air shifters on order and for over a week now, and need to know when they will ship. I have a PPP in my car for years, and love the shifter. Any one have this issue with PPP ?
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Re: What's up with PPP ?
[Re: cudarex]
#1013123
06/15/11 10:42 PM
06/15/11 10:42 PM
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Joined: Jan 2003
Posts: 6,531 Jacksonville, FL
Chris2581
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master
Joined: Jan 2003
Posts: 6,531
Jacksonville, FL
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They are not answering the phone or e-mails....
Nautilus Racing- We use Superformance gaskets and Turbo Action converters/products.
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Re: What's up with PPP ?
[Re: Chris2581]
#1013124
06/15/11 11:39 PM
06/15/11 11:39 PM
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Joined: Feb 2005
Posts: 20,195 PA.
pittsburghracer
"Little"John
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"Little"John
Joined: Feb 2005
Posts: 20,195
PA.
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It was worth the wait but I waited over two weeks for my shifter. I had a hard time getting them on the phone in the morning(3 hr time difference). Try later in the afternoon but as stated above the get anodizing from another vender and there has been some delay. He told me they are really busy.
1970 Duster Edelbrock headed 408 5.984@112.52 422 Indy headed small block 5.982@112.56 mph 9.42@138.27
Livin and lovin life one day at a time
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Re: What's up with PPP ?
[Re: pittsburghracer]
#1013125
06/16/11 12:34 AM
06/16/11 12:34 AM
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Joined: Jan 2003
Posts: 2,813 Blue Ridge, VA
Plumb Wired
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master
Joined: Jan 2003
Posts: 2,813
Blue Ridge, VA
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I posted on this subject last week. I have had a black push pattern shifter for a 727 w/ a clean neutral on order since May 12. Someone finally got thru to them and mentioned my post on here and Brad finally called me last Tues. I told him if my shifter had not shipped by this coming Fri. I would cancel my order. They are in the process from moving production from CA to ID and also having troubles with their anodizer, still no excuse for the lack of customer service. P.S. - John Cope (CRT) thanks for the fast service on the trans blanket I ordered last week. Mike Gray
RIP Monte Smith
aka: OutlawFish '98 Bickel Dodge Dakota PST
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Re: What's up with PPP ?
[Re: Plumb Wired]
#1013126
06/16/11 01:01 AM
06/16/11 01:01 AM
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Joined: Jan 2003
Posts: 6,148 Melbourne , Australia
LA360
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master
Joined: Jan 2003
Posts: 6,148
Melbourne , Australia
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I got a shifter cable through Mike Roth, It took weeks for him to get it. Great Product, but Geez there customer service is basically non existant! AL...
Alan Jones
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Re: What's up with PPP ?
[Re: LA360]
#1013127
06/16/11 03:15 AM
06/16/11 03:15 AM
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Joined: Feb 2005
Posts: 5,207 Menomonee Falls
DemonDust
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master
Joined: Feb 2005
Posts: 5,207
Menomonee Falls
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That sucks to hear I have one in my car and love it. Mike, The one I have in my car is a clean neutral, but may not be the pattern you need. It's a P-R-1-2-3-N.. If it would work for you, I could let you borrow mine til yours comes in. I won't need it anytime soon.. Let me know. I am home for a few days til Monday afternoon then fly out for work again and won't be home for a few months...
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Re: What's up with PPP ?
[Re: DemonDust]
#1013128
06/16/11 10:09 AM
06/16/11 10:09 AM
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Joined: Jan 2003
Posts: 2,813 Blue Ridge, VA
Plumb Wired
master
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master
Joined: Jan 2003
Posts: 2,813
Blue Ridge, VA
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Thanks for the offer Jesse but if the PPP shifter hasn't shipped by tomorrow I'm going to put the T/A Cheetah shifter in the car.
There is also a post on YB about the lack of recent customer service from PPP.
Mike Gray
Last edited by OutlawFish; 06/16/11 12:07 PM.
RIP Monte Smith
aka: OutlawFish '98 Bickel Dodge Dakota PST
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Re: What's up with PPP ?
[Re: Plumb Wired]
#1013130
06/16/11 02:34 PM
06/16/11 02:34 PM
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Joined: Jan 2003
Posts: 2,771 Cedar Lake IN
CRT
OP
master
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OP
master
Joined: Jan 2003
Posts: 2,771
Cedar Lake IN
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PPP did call back today (5 days later), it took 2 weeks to get my two air shifters out, and now 4-5 days for the shipping. I have a PPP air shifter in my 63 Dodge, and yes its nice, works good, never have a problem with the shifter, But they need to step up to the plate when it comes to customer service, and I told them that when we spoke. I know what I do to get parts out on time, and I ALWAYS call back my customer, if it be good news or not so good. Quote:
P.S. - John Cope (CRT) thanks for the fast service on the trans blanket I ordered last week. Mike Gray
Your welcome Mike, Thanks for the biz
Last edited by CRT; 06/16/11 02:36 PM.
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