The problem that I have with calling them is that I dont want to be grouped in with the idiots that expect something for nothing. I have seen and read about too many jerks that try to return something 10 years later without a reciept, cussing and yelling about bad service. I can't expect them to fix the box for free, and I can't afford to spend the money for another rebuild, at least not until I sell some parts or a car.