Ever have FedEx ship something that wasn't even supposed to be shipped? I have.

I'm over the shipping and receiving at my job. We have two tables for packages going out. One, is real close to the door so that drivers don't have to walk too far into the building to get said packages and it's clearly marked 'OUTGOING'

Almost 30 feet away is another table marked 'HOLDING'.

I had an order (two boxes) all set up for pick up by FedEx when the customer CANCELLED the order not 20 minutes after I had put it in their system. So, I cancelled the pickup on their site, wrote CANCELLED big and BOLD across the shipping labels, and moved them to the holding table.......

Several hours later, I stepped away from my area for a moment, and when I came back, the boxes were GONE. FedEx had grabbed them.

After MANY heated phone calls to India, I got ONE of the boxes back three days later. The other one continued on to the customer. The customer was all confused because the box still clearly said CANCELLED on it. Luckily, they didn't get upset.

.