Hello, I try very hard to answer all questions when asked. I did recently have trouble responding as I overlooked an email. I had only dealt with this customer thru email. I did leave out of town to a race which I rarely get to do and had my phone on with all shop calls forwarded. I was there trying to help some customers. If others feel I have provided poor customer service I would appreciate them letting me know as he did. We are a small shop and work very hard at providing a great product and service with it, but we are not perfect. I would like to know all the ones that purchased products and are unhappy as you stated. If you could let me know so I can improve.

Thanks, Chris Hart
Santhuff's Suspension