At the end of september 2018 a short block was ordered from what I thought was a reputable company. We were told that the build would take 2-3 weeks and we would get our short block. Since then there has been poor communication, lot's of stories as to problems they have had getting parts for the build, and the last thing said was they found porosity in the block after it was machined, line honed, etc. Now they are waiting on another block to be shipped, etc.

This has gone on for almost 6 months now. Asked for a refund and was told no since parts had been ordered for the build. At this stage I am ready to dispute the transaction with the credit card company.

Are we in the wrong here? Do we need to be more patient, or should this company offer a refund since we paid that day and have not received anything but stories?

Thanks for any advice.