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He tells me to send it in with an RMA # and they will see if they can fix it. I asked "If?!?!" he said yes because they dont have parts...


Yeah, stuff like that makes my blood boil. Sounds like a sending it back is a waste of your time and money. So I guess you have as many (or more) resources to fix this thing as they do. You might as well open it up and see if maybe it's a loose connection (unless you're certain it's the bulb). Good luck, Pyper. Keep us posted...