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Well I believe the point here was the OP was tryinig to inform folks of an experience he had with a builder. We see good ones posted all the time here. but rarely the not so good ones. I think after reading all this we can see why. I have no issue with him just taking his stuff somewhere else. I have been in this business for a long time and it happens a lot.

Some people like myself do not like to complain. If we feel we have been treated unfairly or not given what we pay for or feel the level of service is subpar we simply move on and not patronize the business again. The best protest in my opinion is to withold your money from said business. I know that is what I do, live and learn. I will however share my experience with anyone that wants to listen.

His decision to not go back to Shady Dell is his decision. I dont hear him asking to be made whole again. Although I am sure he would cetainly be appreciative. I think the entire point was to share his experience. We have heard both sides of the issue and can all draw our own conclusions.

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I have to agree with Al on this. I am in the middle of an issue myself and not very happy about it so I will have to fix myself or go somewhere else. Here are a few pics of what I am talking about, tell me if you can see the problem......it stands out like a sore thumb.

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