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I think as customers we just want the truth. don't take in a job promise a date and then don't deliver.it's not except-able. if there is a reason that was not seen get on the phone and explain it.I think most machine shops and body shops over book/take in more than they can handle. it sucks when you have races or things planed out and can't get your stuff back. and usually the machine shop doesn't get their money until the job is completed so it makes no sense

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Well put Tony. We have turned down a lot of work because we know most racers are on a deadline.