Not A Charger? Is the insurance industry behind the scenes doing anything in the ways of understanding its 2024 and not 1980 and doing things to re invent the way insurance is handled? It almost seems this is another area that is running itself into the ground. Charging more, canceling policies does not seem like a plan for the future but rather a plan for the last one out please turn off the lights.

Hard not to feel like at times that the good old USA gravy train is coming to a screeching halt. Or are we just hitting a generational revamp of they way we live and how business is done?

Here again I think some of this but maybe a small amount is due to us Americans being cheap and wanting to cut corners. Just as mentioned about the roofs I think its worse on the automotive side. Business padding repairs by bilking the insurance companies, offering X amount and no cost and ways they can snake ones deductible or get this or that done for free as they say. Many seem to get made more then whole.

Its no wonder there is so little trust left in some areas.

The roofs are being scammed to a degree not seen before. Sure there have been grifters, always have in every way. To the amount I’ve seen in last ten years or actually less is a whole ‘nother level.

I can't speak for any other companies, but I can tell you that we are constantly discussing changes and improvements that can be made in every aspect of insurance. It's a daily discussion among managers and directors and executives. The big problem right now is that almost no one has figured out how to underwrite in the post-Covid environment. Outside of FL and CA, that's the issue that is most impacting insurers and consumers. We seem to be closer to figuring it out than the other major companies, which is why we've been profitable while no one else has been. But we're still not there yet. CA and FL are legislative nightmares for consumers when it comes to insurance.

Keep in mind, some of the things that are discussed are in response to consumer demand, even if those things might not actually benefit consumers. "Give the people what they want" is a powerful thing. For example, use of AI and customer provided photos to write certain estimates. A large segment of consumers have demanded convenience and speed when it comes to claim handling. Thus, the introduction of AI and customer provided photos. It is virtually impossible to write an accurate estimate using that format, but for the consumers who value convenience and speed above all else, it meets their needs...as far as they know. That same segment of consumers knows very little about collision repair and doesn't know that if they go this route and then fix their car, it will likely slow things down for them in the long run, not speed them up. If they go this route and don't fix their car, they will likely get a smaller check than they would have had they had their car inspected in person simply because we can't guess at what's damaged. We can only go off of what is visible in the photos.

There are definitely shops that pad estimates and work with customers to commit fraud, but there are also insurance practices that make life miserable for collision repairers. Goes both ways.

Not dumb. My new roof got damaged by falling limbs last summer so I went and bought more singles and made the repairs cleared up all the tree damage I could reach then hired a guy with a 90' backyard lift to remove all the broken limbs in the top of the tree before they could fall and cause more damage.

Insurance company doesn't even know it happened and have never had a car claim in the 30 years I've had them but still raised it 45 % this year. Meeting with them Friday morning. I'm told these days they want you to tell them when you put on new roofs or they're going to charge you as if it needs replaced. I've had 2 friends see about new companies and 1 wouldn't even right it without roof being replaced and other told the guy he had 30 days to get a new roof or the new company was going to cancel him.


Lets face it I have a stone house so unless I have a fire or take a direct hit from a tornado the roof is the only damage they'd ever pay.

Mike

A tree fell on my shop roof 5-6 years ago. Usually I would just cut it up but it was laying in such a way that if I started cutting I would have caused more roof damage. I called a professional tree cutter then I fixed my roof. I showed my insurance company but I had 600.00 total getting the tree cut and fixing my own roof. Not worth filing a claim.

Midwesterners should not have to cover people that choose to live on the coasts. Some areas should be uninsurable or self-insure.I read people that live on the coasts should only do so if their home is 10% of thier net worth and the can afford to lose it in a disaster. I agree. We have friends in Ft Lauderdale. Just off A1a. That dropped thier $12k/yr hurricane insurance on a little $750k house thats paid off. Said it kept going up every year.

Seems like the weather has becomne extreme everywhere. I used to fly from the MI to the southeast; Georgia, Alabama, Louisiana, for work. Everytime I was there, every other month, there would be torrential rains, flooded roadways, tornados or tornado damage. Here in Michigan. We get 8-12" of snow a couple times a winter and our summers are spectacular 80's-90's (yep, even this far north) with 20% of all the fresh water in the world surrounding us.

I moved to an island in Lake St Clair a couple years ago. I had to get a property survey and had to pay to find out I was in a flood zone. The flood insuarnce companies will only insure up to $250. I paid the house off and dropped the insurance. If my home floods, that sits 6ft above lake level, there will be bigger problems like THE END OF CIVILIZATION

Valid point on the passenger driver part. However the cost to all due to cell usage is only partially known as many less serious accidents are unaccounted for.
But the FCC reports in 2022 alone
How many other unreported accidents and what is the cost?

Face it, no one is that flipping important to take a human life or cause an accident over a D/A call, text, or other self centered entitlement. It has been proven more than once to be as dangerous or more than driving drunk. The President (not the current one) certain high ranking officials get a pass. Otherwise tough💩

So why do we allow it? because there's ALOT of 🤑🤑🤑🤑🤑 to be made by corporate America and it not just phones and cell carriers.
Myself, I say if the phone is moving more than 5 MPH, communication stops, PERIOD!!! Don't care if your on a bus, in a cab or whatever.
The privilege to do so it is not worth a human life or the cost we are being forced to pay as a society.

On the house insurance scam, Goes right back to the recent Ca. fires caused by who? PG&E, they knew for years of the potential problems but did NOTHING, NADA, ZERO. But they did way overpay their executives, the very ones that swept it under the rug before and AFTER. Charged? fined? jailed? you're joking right?
And PG&E? they were allowed to file for bankruptcy in anticipation of the lawsuits 🤬🤬🤬.
It was not just property lost but lives as well, both human, pets, and wildlife. lets not even discuss the environmental impact. After all there's no greenies in Ca.
Just pass it on to the middle class.
Yes, the insurance companies lost their backsides on those, so they strated excluding things,not writing policies, jacking the premiums when the did. HMM we got away with it there, so now lets go nationwide Florida? you live in the Hurricane area? Pay for the coverage or roll the dice, Your choice.
I paid extra for earthquake coverage when I lived there.

OK I think my conservative redneck views have been adequately stated. if it is deemed to political I tried not to be, but if it deemed so, just delete 🍻

Meet with agent yesterday and was able to trim a few dollars. On my house the biggest problem is replacement cost because it is natural Indiana limestone. It's replacement cost is $100,000 more than if it had vinyl siding.


Also he said I am grandfathered into a policy no longer available. He said their new policies and the industry are turning to a percentage deductible instead of a dollar amount so if you have a big claim it's going to cost you a lot more.

My car insurance has gone up $30/mo for the last 3 months with no changes, wrecks tickets anything. I want to take my fury off of "storage" insurance but I don't know if i can afford to....

I've been with State Fraud for over 30 years
I think it's time to shop around and give them the boot

State farm has a habit of canceling you if you have a claim.

Just switched from USAA to Allstate.

Was just short of $1900 every six months now $1100. Better coverage with the Allstate policy too. Homeowner's was less as well, but not nearly as much,

The joys of having an 18yo male driving a BMW on your policy, lol. When it was just me and the 51 it was $250 every 6 months, all quotes for full coverage.

We have state farm on the DD cars / truck.

And ours went down about $50 for 6 months policy this renewal period

This is not correct

Had a similar experience, mine dropped $60. Had a minor increase on the homeowners side if 7%.
New premium is only $1380.

Agreed, worked there 30 yrs and never ran into that except for claims within the first yr of the policy.

State Farm threatened to cancel me, and I never had a claim in over 30 years, house or car. I got a letter saying I had to replace all the broken and boarded up windows and put a new roof on the house or they were going to cancel. Problem was, I didn't have any broken or boarded up windows, and my roof was less than three years old. Went to my credit union and had them give me a quote after they did their appraisal. Got more coverage for less money. S-c-r-e-w S-F and whoever does their inspections.
I'm pretty sure they can't even read street names and addresses.

That's a big oops on their part. Mistakes happen. Don't blame you for looking elsewhere.

Used to be that way. Many in my family had SF and after one crashed a new motorcycle.. c ya... Another crashed a new convertible....c ya.

This was along time ago, like mid 80-s but that was the State Farm MO for many.

$61,000 to have my house and barn done. Removing old shingles and putting on new. Not kidding.