Yeah, my 2021 Ram has a whole library in the glove box.

I have a few thoughts...

1. Part of this is due to the fact manufacturers are trying to draw out maintnance times by adding larger volume oil sumps, fancy oils better machining and such and while these are good things people are more likely to get complacent with a 10,000 mile oil change than if they know they are just supposed to go in every 3000 miles and get an oil change.

2. All the dodges at the local dodge dealer have an owners manual with them and yes the info is also available on the line, either way the customer needs to take responsibility for not looking into things like routine maintnance.

3. Most of those really long maintenance intervals are for drivers in the absolute best driving conditions, very few drivers should ever go that far as most everyone has something that drops them into the "severe service" catagory, the salesman just wants to point out the long interval not the normal one. Again though it still comes back to customer needs to take responsibility to look up the info.

4. I don't understand how this is news, people blow up their engines all the time because they don't take care of them and subsequently get denied warranty work on them. The guy must be buddies with someone at the news org. and is trying to force dodge to do something out of the ordinary for them.

5. You can get low mile long block engines off car-part.com as low as $2500 plus shipping, my labor guide says 17 hrs for a long block swap, at $100 (I charge $80) hr thats $1700 add in antifreeze, oil, filter.. maybe $100? $2500+$1700+$100=$4300 ish? May need to throw in $300 shipping if you can't find one locally... the dealer is not the only place to get it fixed.

That's why there is an oil change light. And no, it's not just based on mileage.



Again, the oil change light takes this into account. All he had to do was get his oil changed when the light cam eon. Short of doing it for him it doesn't get any easier to remember.



The dealer is the only place to get it fixed under warranty and the factory doesn't go junkyard shopping for your warranty engine. Hence the high price listed. Can it be done for less? Yes, but there is no factory warranty involved there.

$19k, pretty steep stupid tax. But the guy's an idiot.

Only person that might get a pass on not knowing you need to change oil occasionally is a teenage girl in a home with no Dad.

You know, the stupid tax is even higher, pretty sure he still owes on the truck too, bank's not going to cut him slack either.

I would be too, but the 2019 Durango R/T we bought new for my wife did not come with a hard copy manual. They pointed us at the U-Connect system for the complete owner's manual. I quickly contacted CS and they sent me two hard copies.I guess it's not that unusual anymore, with all the infotainment/u-connect systems in these vehicles, nowadays.

Me thinks he doesn't have any warranty on the engine he has. And it doesn't run.

It's funny, but my dealer has a checklist they go over with me every time I get a new vehicle. Oil change intervals are clearly explained.

My dad was one of the most frugal guys you could ever meet, but he never, ever skimped on oil changes and his cars ran forever.

Methinks you missed the point, which was that there was no factory warranty involved in fixing his issue. If he paid the $19k the dealer wanted to fix it, then he'd have a warranty once again.

Methinks you missed the point which was that for a fraction of the dealership cost, he could have a running driving vehicle....and be no worse off warranty wise than he is now. So the question boils down to, is the warranty worth ~$10,000? You tell me.

So did mine, they even said let us do it at least once a year, with the coupon.they send out it is the same price as the srt oil and filter costs.
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I would like to see how many changes were made in 91km. From what I see its one for sure.. Or maybe if he really had it done.I can not believe people are that stupid let alone the jack a$$es giving it air time.

Yup, my 2021 Rebel ecodiesel as well.

Lotsa dialog on this topic on the interweb, 5th gen ram forum, etc. There's a few web sites that spell out the maintenance intervals, parts, and related details specifically for the ecodiesels. As a DIYer, did 1st oil change at 5K, kept receipts for the FCA spec MS12991 oil and Mopar oil filter. FCA has a maintenance record page on the owner account website that you can record maintenance activities.

One particular dealer here does Oil changes on cars bought from them for $20(not sure about diesels). They would change the oil and filter on my wifes 2018 Durango RT for $20. It was worth an early Saturday morning every few months to get that done for that price.

My dealer does the first 3 free, except for my 2014 Dart, they gave me 7 on it. The Service Writer couldn't believe they gave me that many.

The dealership in WI I bought my Challenger from gave me one free oil change. The dealer I bought my Dart from gave me two, one based on an hourglass they put on the table and said if they didn’t get the paperwork done before the sand all ran out, I got a free oil change. They lost.
On my recent Ram purchase at South Oak I got none, oh well otherwise they were good to deal with.

Years ago I worked in a dealership that included oil changes for 3 years. Just call and show up.

We had a customer that ended up having a turbo replacement due to a clogged oil line at 20k. Yep, never came in for the 3 oil changes he missed prior (5k interval)

A year later we denied the engine replacement. Yep, the oil change during the turbo replacement was the only one on record.

2nd most expensive purchase you make, read the instructions? Nope.

When I was still in the dealership we had a lady bring in her F-150 right around 50 - 60 thousand kms. Engine was seized and the oil was grey goo. They asked here when the last oil change was done. the response was an annoyed " I don't know YOU guys did it last!" Yup she got her free oil change when she bought the truck from us done at 5 000kms and never since.

She traded it in on a Focus and we put a new engine in it and sold it.

As a tech I HATE these new filled for life fluids and extended oil change intervals. I see so many camshaft and cam follower failures lately across multiple makes. I stick to 5000 kms in my truck

I've been a tech for over 40 years and the same dealership for the last 32 years (they love us "senior" techs) I really have a hard time with people that need to be told to change the oil in their engine. Some of you techs that have been chiming in seem to agree that oil change intervals are far too long even for synthetic oils. Now I'm a 3-5 K oil change advocate depending on driving conditions and styles. The oil I have seen coming out of the late model cars that recommend 10K services looks very dark and that is not good for the current VVTI engines. Now I have seen these engines go 200K with only 20 oil changes so I would guess engineers know what they are doing. I prefer to have the oil coming out of the pan looking like a medium tan color at 5K intervals

Gus