Once again, Chrysler is in the business of building and selling new cars, not computerizing old data. Meanwhile, you use Marti and PHS as examples but they are separate entities from the auto makers.
I think Chrysler Historical *does* care about their past, and while I don't know Brandt Rosenbusch, I do think he makes a great effort to deal with the hobbyist (especially the annoying ones). With all the problems in Detroit these days, do you think they should delegate resources to some old factory records or building the best cars in the world?
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You'd think that if they were able to retrieve the data on a particular vehicle and charge for that service that they'd be able to make up the cost to get it when multiplied by the thousands of owners willing to do so. I'd gladly pay $250 for all the documentation on my Duster. There has got to be some upper level manager that could see the validity of profit in providing this service. Maybe they should look at the Marti or Pontiac Historical report services and the price they charge to customers wanting their service.
More proof to me that modern Chrysler doesn't really care about the past.