In the 30 years I have buying from them they have alway gone out of there way too do things for me.I remember back in the day they were in such a small building they had no showroom. You came in the front door and you were in area maybe 4 by 8. It had a 3 by 3 hole cut in the wall that you asked for your parts at. Back then Chucker was at the window (now he hides in a office)and Mike (RIP)had just started working for them.I was in there buying parts so much I would just jump-up and go thru the window if Chucker was not standing there when I got there. Those were the good old days!