We are on our second Pacifica. The first was a 2019, and we currently have a 2022. We have had a good experience with both. The 2019 we ran up over 100,000 miles and never had any issues. However the computer stack in the center did start to glich from time to time and they are expensive to replace so we decided to trade for the 22 model. We have roughly 35,000 miles on that one and have had no problems so far. I do agree that the transmissions can be clunky and throw a hard shift from time to time but we have never had to have it serviced.