Back in 2017, I bought a new 4 Runner from a Toyota dealer an hour from where I live because they were the most professional people to work with. There is a Toyota dealer in my town that is 10 minutes from my house. I wont do business with them because they are clowns, and have a terrible reputation. I still drive an hour to get my 4 Runner serviced by the dealer i bought it from. It has been a great vehicle that now has 165,000 on it - and the dealer does a great job on the service.

Some dealers are good, others are bad.