Had a guy do a buy now and pay.

Then I get a request to cancel order.

I asked why?

He said he dropped his phone and had hit the buy now.

But he had to go through the checkout process to pay me? Right, the buy now button dont make the payment.

I dont normally do any type of refunds and it almost looks like he changed his mind because how does one drop phone and do buy now and do the ebay checkout in error?

Im asking because ive never had this happen.

Thanks.