I often do this do dial myself in to items I may need then shop elsewhere. I actually cannot get RA parts any more. Tax laws have lead them to stop shipping to my city of 450k.

When I did use them, never had any issues with incorrect or mis-packaged parts. My early experiences with them were very positive. As they grew and shipping became more spread out and costs went up, I found that I could often get equivalent pricing at local chains. Not always, but often. If they could resolve the sales tax issue for my area, I might still buy from them on occasion.