Originally Posted by Sammy
Originally Posted by gsmopar
GERST for me:

[Linked Image]IMG_2180 by Greg Ault, on Flickr



How was your customer service with Gerst.
I reached out 3 times to get a few questions answered before I put my hard earned money for a front end for my Dart and I got no response from him.
Even tried on Facebook.
I joined just to try and get an answer from him.
Nothing.
Customer service and communication is everything especially when you are spending this much money.


I have a gerst suspension. I have had great customer service. He has called me on Sundays when I sent texts to him. When I was looking at his set up vs alternations I couldn't get a return call, text or email from Reilly Motorsports but Gerst called me back and spent close to an 30minutes on the phone with me. His post purchase replies to my dumb questions have been quick.

The one and only time his response was something was when he was out of town.

Ok