PPG dominates the OE automotive finishes business. Both in American and worldwide. In 98% of the occurances a bad paint job/adhesion etc is due to incorrect or poor prep, or simply not following the instuctions. I sell PPG Marine, and architectural finishes, and they send me to school several times a year. They give me direct access to product line specific specialists. I get calls from painters and boat companies etc, when something doesnt come out right. And I can promise you 98% of the time the problem is due to poor surface prep, applying at wrong temps, or not applying according to instructions.

That being said, noone ever wants to admit at first they misapplied the product, or didnt prep the metal, wood, aluminum, masonry etc. Men and instuctions oftentimes dont go well together. No mechanic, painter, welder, plumber ever wants to admit any lack of knowledge or error whatsover. We all learn new things from time to time, or slip up and make mistakes from time to time. I had a situation where a painter did a whole school with a product line and it was perfect except the doors. In the middle where the kids would open and close the doors with their dirty hands the paint was lifting off of the surface. Simply put the surface was compromised by the oil and other things on peoples hands. But nooooo the painter swore it was bad paint. Bad product! Perfect everywhere else but bad paint where he neglected to wipe down and sand the areas where buildup from human touch was especially significant. So after listening 2 hours, I simply gave him 5 gallons of paint. He paints the entire school system so 5 gallons was a small price to pay. He saved his ego, I saved his business. I know, he knows, everybody now really knows what happened. But the paint mfg was the whipping boy that day.

Sometimes I give the customer new paint as the they are using alot of the product, or loyal to the line, or influential in the specing the paint. But I swear its in the prep. Almost always is........almost always is.